Reviews (1,777)

Overall rating
4.8
Counts per rating level
  • 82% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer communication and driving sales through its unified messaging interface and automation features like abandoned cart messages and order confirmations. They appreciate the analytics dashboard for optimizing marketing strategies and praise the app's reliability, speed, easy setup, and responsive customer support. Many find it effective in streamlining customer interactions and improving conversion rates.

July 25, 2024

Ainda não enviamos nenhuma mensagem.

Minha loja
Brazil
4 months using the app
Hextom replied August 8, 2024

Hello,

We’re sorry to hear you had trouble getting started with our app. It appears the initial setup wasn't fully completed, which might be why it’s not working as expected. ...

August 30, 2019

Just installed and set up 5 campaigns to find that it is not showing on my store. I have received no confirmation from support that they have received my technical issue but hopefully support will get back to me promptly so this can be resolved and we can provide a glowing review.

Paws in Padstow
United Kingdom
About 3 years using the app
February 14, 2019

Installed this app for the purpose of abandon cart recovery, however there are no customers sign up for the notifications. Hence, i doubt can help in salvaging abandon carts. But it's easy to install & use. Pricing can be more attractive.

The Travel Gear
Singapore
About 1 year using the app
May 1, 2019

The AC email automation does not work. It has not been working for a month. The customer service doesn't help out at all.

Variety Vortex
United States
4 months using the app
January 10, 2019

This app I did like because it carries the content with a smooth flow and it's not difficult to engage. I haven't used it but once so my review is limited as of now.

One of A Kind Variety Empotium
United States
3 months using the app
July 27, 2019

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Tecknofi
United States
2 months using the app
July 11, 2020

Don't like it. I don't see any difference or increase in recovered carts! I had higher expectations.

Fat Predator Weight Loss
United States
About 1 month using the app
Edited December 26, 2018

I just started using it, no results yet, so I couldn't possibly rate this app to make it free forever.

Unicornwe
United States
3 days using the app
December 7, 2023

ON THE PROBLEMS

> No option to import/migrate current push subscribers.
> No option to import subscribers from Shopify.
> Font changes don't show up correctly on buttons. Tech support said they would follow up with the development team and get back to me, but that hasn't happened.
> Push won't work on iOS, according to tech support.
> Nuisance banner to leave app review barely 5 minutes into ...

ArtByPino.com
United States
2 days using the app
November 23, 2018

This app was recommended to be by my Shopify representative. The rep said it was free unless I wanted a lot of extra features. I was hesitant to finish the install when the notification on the sidebar said I could be charged up to $180/month. Something to confirm the app can be used for free would be nice. I want to use this for my CYBER Monday deal to promote my discount code on my homepage for ...

PennyLuckshoes.com
United States
1 day using the app