Reviews (1,777)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer communication and driving sales through its unified messaging interface and automation features like abandoned cart messages and order confirmations. They appreciate the analytics dashboard for optimizing marketing strategies and praise the app's reliability, speed, easy setup, and responsive customer support. Many find it effective in streamlining customer interactions and improving conversion rates.
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Hello,
We’re sorry to hear you had trouble getting started with our app. It appears the initial setup wasn't fully completed, which might be why it’s not working as expected. ...
Just installed and set up 5 campaigns to find that it is not showing on my store. I have received no confirmation from support that they have received my technical issue but hopefully support will get back to me promptly so this can be resolved and we can provide a glowing review.
Installed this app for the purpose of abandon cart recovery, however there are no customers sign up for the notifications. Hence, i doubt can help in salvaging abandon carts. But it's easy to install & use. Pricing can be more attractive.
The AC email automation does not work. It has not been working for a month. The customer service doesn't help out at all.
This app I did like because it carries the content with a smooth flow and it's not difficult to engage. I haven't used it but once so my review is limited as of now.
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Don't like it. I don't see any difference or increase in recovered carts! I had higher expectations.
I just started using it, no results yet, so I couldn't possibly rate this app to make it free forever.
ON THE PROBLEMS
> No option to import/migrate current push subscribers.
> No option to import subscribers from Shopify.
> Font changes don't show up correctly on buttons. Tech support said they would follow up with the development team and get back to me, but that hasn't happened.
> Push won't work on iOS, according to tech support.
> Nuisance banner to leave app review barely 5 minutes into ...
This app was recommended to be by my Shopify representative. The rep said it was free unless I wanted a lot of extra features. I was hesitant to finish the install when the notification on the sidebar said I could be charged up to $180/month. Something to confirm the app can be used for free would be nice. I want to use this for my CYBER Monday deal to promote my discount code on my homepage for ...