Reviews (283)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to manage large inventories and boost customer engagement through streamlined bulk editing, scheduled updates, and automated messaging. Its user-friendly interface, reliable performance, and responsive customer support are particularly valued. The analytics dashboard is praised for delivering valuable insights that help optimize marketing strategies, making it effective for communication via WhatsApp, SMS, and push notifications.

November 29, 2025

Great app!

Preciousvita
United Kingdom
Over 1 year using the app
June 13, 2025

We've been using the Hextom app for a few months now on our Shopify store, and it's become an absolute must-have. It's incredibly user-friendly, and the time it saves is unbelievable. Whether you're bulk editing products, scheduling updates, or automating simple tasks that would otherwise take hours, Hextom gets the job done smoothly and reliably.

What really stands out is the flexibility and control—you can test changes before applying them, and the filters are smart enough to pinpoint exactly the items you want to update. The interface is clean, intuitive, and powerful, even for those who aren't super tech-savvy.

Customer support is quick and helpful too. Any time we had a question, their team responded with clear guidance and solutions.

If you're managing a product-heavy Shopify store, Hextom is a lifesaver. Highly recommend!

Adonis King Collection
United States
About 4 years using the app
February 7, 2026

lets see if it holds up

d-ieasyjerk.ca
Canada
3 minutes using the app
July 5, 2024

I recently had the opportunity to try out Hextom's WhatsApp, SMS & Push app, and I must say, it's been a game-changer for my business. As an e-commerce entrepreneur, staying connected with customers is crucial, and Hextom has made it incredibly easy.

Firstly, the setup was a breeze. Within minutes, I integrated the app with my store and started exploring its features. The ability to send WhatsApp messages, SMS notifications, and push notifications all from one platform is a huge plus. It saves me time and ensures my messages reach customers on their preferred channels.

The app's automation features are impressive. I can set up personalized messages based on customer behaviors, such as abandoned carts or order confirmations. This has significantly boosted our conversion rates and reduced cart abandonment.

Moreover, the analytics dashboard provides valuable insights into campaign performance. I can track open rates, click-through rates, and engagement metrics in real-time, allowing me to optimize my marketing strategies effectively.

Customer support has also been exceptional. Whenever I've had questions or needed assistance, their team has been quick to respond and genuinely helpful.

Overall, Hextom's WhatsApp, SMS & Push app has exceeded my expectations. It's a must-have for any online business looking to enhance customer communication and drive sales. I highly recommend giving it a try.

BigFreakinDeals™
United States
8 days using the app
October 9, 2025

Really a great app. using since last some days.
their customer supper is really awesome.

Stichin
India
3 days using the app
Edited May 21, 2019

Really great app and free! Loving it, works really well...............................................

Devoted
India
8 months using the app
June 16, 2019

Love this app! It does exactly what it says it will and has helped tremendously in getting the info we need to get to our customers (shipping, tracking etc).

Beautiful Photo Props
United States
8 months using the app
January 11, 2020

The application was easy to set up on my website and use. The free features are valuable. I had no trouble with the functionality.

ORIAVI
Germany
4 months using the app
Edited October 2, 2020

it very good to add some discounts . it nice app. i love very much and very share to my fd. thank you so much

MIRASSSHOP
Hong Kong SAR
4 months using the app
November 19, 2025

i recommend this

My Store
United States
3 minutes using the app