Reviews (295)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its streamlined communication and customer engagement tools, noting significant time savings and increased efficiency. Features like abandoned cart recovery and automated personalized messaging based on customer behavior are highlighted for boosting conversion rates. The user-friendly interface, reliable message delivery, and responsive support team further enhance its effectiveness in merchant operations.

November 8, 2024

I've had a great experience using Hextom for my Shopify store. The app makes it easy to reach customers with WhatsApp, SMS, and push notifications all in one place. Setting up automated messages was straightforward, and it’s been helpful for engaging with customers without needing to spend a lot of time manually messaging. My customers appreciate the updates and reminders, which has helped with conversions.

Home 4U
Saudi Arabia
3 days using the app
March 3, 2025

I really haven't had the chance to use it yet. But this is what I was reccomended.

Luddy Design Co Merch Shop
United States
2 minutes using the app
June 7, 2025

idk

VELINA NOIR
Israel
1 minute using the app
May 27, 2020

its nice to see application like this working for us. hope to see more incomings due to this fine application.

Gogia bartan store
India
4 months using the app
Edited November 20, 2019

I used this app to help me do a welcome message, and to email about cart abandonment. It was easy to set up, besides uploading the pictures. I would recommend using this app.

Wicks and Wax Boutique
United States
24 days using the app
Edited February 16, 2019

I'm struggling with getting the app to post on my page, but appears it will be nice once it updates. But other than that it appears to be good. Will provide an update once I get it going.

Raquel Denise Handbags
United States
9 days using the app
November 5, 2019

Just getting things set up (which was very easy). I plan to optimize for the best conversion rates in the future.

Precision Rifle Super Store
United States
About 20 hours using the app
February 27, 2024

just trying this app, from Hextom , already tried other apps from Hextom , such as :
Hextom: WhatsApp, SMS & Push

Countdown Timer Bar - Hextom

Hextom: Translate and Currency

Hextom: Ultimate Sales Boost

Hextom Shipping Bar & enjoyed using them.

will be back with the acureate feed back on this app.

CartGo.me
Oman
About 8 hours using the app
Edited January 26, 2019

I used this app on setting up our welcome notification. However, it would be better if it can be applied to everyone not only new but the existing visitors. So that they can be able to notice it and it can generate and convert more sales.

Xpressmall
Bangladesh
About 5 hours using the app
February 2, 2019

i havent used it yet really, but i like your tactics to get me to keep the free plan! Worked on me, hopefully works for the app now used in my store! Will update this review if all goes well!

Sweetpea Culture
United States
About 2 hours using the app