Reviews (295)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its streamlined communication and customer engagement tools, noting significant time savings and increased efficiency. Features like abandoned cart recovery and automated personalized messaging based on customer behavior are highlighted for boosting conversion rates. The user-friendly interface, reliable message delivery, and responsive support team further enhance its effectiveness in merchant operations.

August 23, 2024

i love this app

Prabha
India
9 days using the app
July 5, 2024

I recently had the opportunity to try out Hextom's WhatsApp, SMS & Push app, and I must say, it's been a game-changer for my business. As an e-commerce entrepreneur, staying connected with customers is crucial, and Hextom has made it incredibly easy.

Firstly, the setup was a breeze. Within minutes, I integrated the app with my store and started exploring its features. The ability to send WhatsApp messages, SMS notifications, and push notifications all from one platform is a huge plus. It saves me time and ensures my messages reach customers on their preferred channels.

The app's automation features are impressive. I can set up personalized messages based on customer behaviors, such as abandoned carts or order confirmations. This has significantly boosted our conversion rates and reduced cart abandonment.

Moreover, the analytics dashboard provides valuable insights into campaign performance. I can track open rates, click-through rates, and engagement metrics in real-time, allowing me to optimize my marketing strategies effectively.

Customer support has also been exceptional. Whenever I've had questions or needed assistance, their team has been quick to respond and genuinely helpful.

Overall, Hextom's WhatsApp, SMS & Push app has exceeded my expectations. It's a must-have for any online business looking to enhance customer communication and drive sales. I highly recommend giving it a try.

BigFreakinDeals™
United States
8 days using the app
February 24, 2025

good

BE
United Arab Emirates
1 minute using the app
Edited August 19, 2021

Nice one! Is really easy to be used. I made the setup in a couple of minutes and everything starts to work great!

NeckFix
United States
Over 1 year using the app
February 27, 2025

good

Alien Life
United States
1 minute using the app
February 5, 2025

thanks

Dream Ramp
Romania
5 minutes using the app
Edited May 21, 2019

Really great app and free! Loving it, works really well...............................................

Devoted
India
8 months using the app
June 16, 2019

Love this app! It does exactly what it says it will and has helped tremendously in getting the info we need to get to our customers (shipping, tracking etc).

Beautiful Photo Props
United States
8 months using the app
August 31, 2024

It is sounds good overall but i need to try it more

greentree
Qatar
9 minutes using the app
November 12, 2024

I like the app! Worth downloading

Envy NYC
United States
About 2 months using the app