Hextom: WhatsApp, SMS & Push
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Boost sales with omni-channel marketing via WhatsApp, SMS, and Web Push campaigns & automations
Effortlessly expand your marketing reach with our all-in-one platform, featuring WhatsApp, SMS, and Web Push channels. Grow your subscriber list and create sales-boosting campaigns across these channels. Recover lost sales with abandoned cart and checkout automations, and drive new sales with back-in-stock and price-drop alerts. Our smart balancing algorithm ensures each message is delivered via the best channel, avoiding duplicates.
- Easily create customizable popups to grow WhatsApp, SMS and Web Push subscribers
- Create multi-channel campaigns in minutes with WhatsApp, SMS and Web Push
- Auto recover abandoned cart, abandoned checkout, and abandoned browser
- Auto send back in stock and price drop reminders automatically to drive new sale
- Send messages to every subscriber via the optimal channels, avoiding duplicates
- Highlights
- Works with the latest themes
Languages
English
Works with
Categories
Cart recovery
Notification types
Pricing
Free Plan
Free to install
Sign up and get 10 free WhatsApp messages + 1,000 free Web Push messages
- Unlimited subscribers
- 1000 free monthly Web Push
- WhatsApp marketing
- Campaign
- Back in stock, price drop automation
- Subscriber collection tool
Business Plan
$15 / month
Sign up and get $5 in free monthly credits for SMS and WhatsApp messaging
- Free plan+
- 10,000+ free monthly Web Push
- SMS marketing
- Abandoned cart & checkout recovery
- Abandoned browser recovery
- Campaign scheduling
Enterprise Plan
$50 / month
Sign up and get $20 in free monthly credits for SMS and WhatsApp messaging
- Business plan+
- 50,000+ free monthly Web Push
- Campaign sent and delivery scheduling
- Unique discount code
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (314)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its streamlined communication and customer engagement tools, noting significant time savings and increased efficiency. Features like abandoned cart recovery and automated personalized messaging based on customer behavior are highlighted for boosting conversion rates. The user-friendly interface, reliable message delivery, and responsive support team further enhance its effectiveness in merchant operations.
We've been using the Hextom app for a few months now on our Shopify store, and it's become an absolute must-have. It's incredibly user-friendly, and the time it saves is unbelievable. Whether you're bulk editing products, scheduling updates, or automating simple tasks that would otherwise take hours, Hextom gets the job done smoothly and reliably.
What really stands out is the flexibility and control—you can test changes before applying them, and the filters are smart enough to pinpoint exactly the items you want to update. The interface is clean, intuitive, and powerful, even for those who aren't super tech-savvy.
Customer support is quick and helpful too. Any time we had a question, their team responded with clear guidance and solutions.
If you're managing a product-heavy Shopify store, Hextom is a lifesaver. Highly recommend!
We really wanted this app to work for us, but it’s been a frustrating experience from the start. Basic functionality is unreliable — WhatsApp messages either don’t send, go to only a small percentage of our subscribers, or take over an hour for the included link to redirect users to our landing page. At one point, their own landing page domain expired, so our customers were sent to a broken link instead of our content. Alongside the sending issues, the campaigns are also not tracking any sales.
The pricing was also unclear. We assumed we had enough credits, but ran out mid-campaign with no warning (there also doesn't appear to be anywhere to check how many credits you currently have).
Customer support has been the biggest let-down. Our last few support tickets took 4-5 days for replies, and often just to tell us that it's been pushed further up to technical support.
We chose this app because of the great reviews, but we haven’t had a single one of our 7 WhatsApp campaign go out correctly. I’d strongly recommend others look elsewhere before committing.
Es una plataforma muy interesante con muchas opciones, creo que bastante segura y perfecta para hacer crecer tu negocio. BAstante amigable, y con opciones que otras no tienen como web push y sms
Support
App support provided by Hextom.
Or visit their support portalResources
Launched
September 26, 2018
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