Reviews (1,567)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting international traffic and expanding customer reach through multilingual support. They value the SEO advantages from using subdomains and subdirectories, and the ability to manually adjust translations for greater accuracy and customization. The app is praised for its seamless performance, quick and precise translations, and an easy-to-use interface. Strong customer support is frequently highlighted, with team members like Nahomy, Corentin, Guillaume, and Manon receiving specific commendations for their proactive and knowledgeable assistance.

June 4, 2020

This app is amazing. And the support is above and beyond any other apps I have encountered.
The translation is near perfect, which is rare with most auto-translation apps.
If you are looking for not only a great translation app, but also support that is head and shoulders above others, then this is the app you need for your site. :) would rate 6 stars! :-D

Misohungry.ca
Canada
3 months using the app
July 13, 2017

Quick, helpful customer service. Easy-to-use, powerful localization tool!

Geared To Race
United States
3 months using the app
April 30, 2019

Very nice!
is an excellent application
I have worked in my shop and the application works perfectly, also the support responds very quickly and we avoid delays in finishing the work, congratulations thank you very much.

MM Lederwaren
Germany
3 months using the app
August 22, 2019

App is working as expected, though with minor issues but the supports especially Guillaume replies to queries within 24hours. Thanks!

WunderZap
United Kingdom
3 months using the app
June 5, 2020

I love this app, really easy to use. You can do manual editing, which is very useful for me as I want to use a different tone in French. I am using it for 1 language for now.
Guillaume has been great in helping me trouble shooting, he gave great advises.
Highly recommend this app.
Thanks

Kartier Nord
United Kingdom
3 months using the app
Edited October 16, 2023

At first, I was genuinely disappointed with certain aspects of the Weglot service, particularly concerning the "Top Level Domain URL" feature and its pricing. However, the support team at Weglot, especially Christophe, went above and beyond to address my concerns. They provided a comprehensive explanation and offered a tailored solution that perfectly met my needs. It's rare to find such proactive and customer-centric support. My perspective has completely shifted, and I'm now thoroughly impressed with Weglot's dedication to ensuring customer satisfaction. Highly recommended!

Cardio Glam
Spain
3 months using the app
February 5, 2021

Perfect application with attentive customer service. I thank Albane for her help and quick answers. Problem solved, I recommend this application for anyone who is looking for an app to translate their shop and support by email if necessary. Thank you again!

Mahod London
France
3 months using the app
September 1, 2021

L’application est plutôt sympa et facile d’utilisation. Super service client. Merci beaucoup Baptiste pour ton aide . Pierre

Vinflex
France
3 months using the app
March 22, 2018

I'm new to Shopify and indeed Weglot, but translation is crucial to my business as we sell to mostly international customers. There were a couple of placement issues at first, but the team responded to my email very quickly and went in and fixed it right away. I'm glad I opted for Weglot, and I recommend it to anyone.

Britain Street
United Kingdom
3 months using the app
March 27, 2020

Top notch application, do eveything need it on our side and great communication on technical support !

BPS Lighting
Canada
3 months using the app