Reviews (1,567)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting international traffic and expanding customer reach through multilingual support. They value the SEO advantages from using subdomains and subdirectories, and the ability to manually adjust translations for greater accuracy and customization. The app is praised for its seamless performance, quick and precise translations, and an easy-to-use interface. Strong customer support is frequently highlighted, with team members like Nahomy, Corentin, Guillaume, and Manon receiving specific commendations for their proactive and knowledgeable assistance.

November 1, 2023

Even though I uninstalled it, the charges continue. Subscription scam?

ROOTOTE GALLERY_EDITION
Japan
About 3 years using the app
Weglot replied January 23, 2024

Hi ROOTOTE GALLERY_EDITION,

We are sorry to hear you had an issue with Weglot. We manage subscriptions the same way you do on your phone. You need to cancel your plan when you no longer want to use Weglot.

If you encounter an issue, we have our lovely support staff ready to help out and cancel it for you.

Do not hesitate to contact us at support@weglot.com if you still have an issue, as we are not able to locate any emails from you at this time.

Thank you,

The Weglot Team

Edited April 6, 2020

Efficient translation tool as it translated my whole website in one click. Also support team asked me if i needed anything. Can't be more satisfy. Will move to premium soon.

Ritzy
France
About 2 months using the app
December 16, 2019

Amazing app that saved my life when I needed to translate my whole store into a different language, the automatic translations also save you a LOT of time, you just have to go through and do some minimal fixes on a few of the translations but the interface is very user-friendly and makes that job an easy one!

Até Colas o Pistão
Portugal
About 2 months using the app
March 30, 2020

Bonne application qui permet une traduction de votre site sans prise de tête et surtout un excellent support qui répond à chacun de vos besoins :)
(merci à Christophe pour son aide )

Your eco brushes
France
About 2 months using the app
Edited January 3, 2019

Exellent customer service, can recommend this app !

Taimanta
Germany
About 2 months using the app
September 29, 2023

L’une de meilleur app que j’ai utilisé, je l’utilise pour chaque nouveau shop, très facile à utiliser et support très réactif je recommande à 300% merci beaucoup .

RocketSpace™
France
About 2 months using the app
December 5, 2019

Great app, great support!
Everything is translated very well, I missed a couple words that i could not edit and was sended I css code that I used and it worked!
Thanks!

FutureLighter
Netherlands
About 2 months using the app
December 24, 2022

Do not use this app, it never translates my company name properly. Every single time I add a new product, I must open the app and fix the way that my company name is spelled. It can't even translate the word "meters" properly. I have changed specific words so many times it feels like at this point the app is just not saving what im fixing, and I have to constantly re-do it. This is by far the worst translation app I've ever had to use, and I can't switch to another app because then all my progress would be gone and I would have to re-translate everything.

زخــارف
Saudi Arabia
Almost 3 years using the app
Weglot replied December 26, 2022

Hi زخــارف,

Thank you for taking the time to write a review. I am so sorry to hear about your negative experience. We’d like to know more about your situation, but we cannot locate your store.

Please get in touch with us at support@weglot.com so that we can discuss more on this.

In the meantime, keep in mind you are able to use our Glossary tools always to translate your site's name properly as well as the word meters. :)

https://support.weglot.com/article/130-translations-exceptions

Thanks,

The Weglot Team

Edited March 5, 2018

super service after sales application too strong. They come to help me the quick answer

Sac Cop
France
About 2 months using the app
February 25, 2020

Great app, the best I have tried, but of course, it is not the perfect translator, as you must check everything is correct but it is very helpful for big web sites when you need to have it in different languages. It can be better making it easier to erase the useless translations like numbers.

The best thing about this is the GREAT and PROACTIVE customer service, giving you the best answer in a few hours.

IBERICA VACUUM
Spain
About 3 years using the app