Reviews (1,568)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting international traffic and expanding customer reach through multilingual support. They value the SEO advantages from using subdomains and subdirectories, and the ability to manually adjust translations for greater accuracy and customization. The app is praised for its seamless performance, quick and precise translations, and an easy-to-use interface. Strong customer support is frequently highlighted, with team members like Nahomy, Corentin, Guillaume, and Manon receiving specific commendations for their proactive and knowledgeable assistance.

November 3, 2023

Perfect functionality and quick reply and support.

Crudo
Hong Kong SAR
About 2 months using the app
Edited October 15, 2020

I decided to update my negative review after the negative experience i had with one of Weglot support member. The matter was addressed by the management who reach out to me within 24h in friendly polite way, My technical problem (excluding content from being auto translate) still exist but I hope Weglot will be able to solve it.

PapayaOslo
Norway
Over 3 years using the app
August 30, 2022

Alexis was very helpful guiding us through Shopify.
The information that was provided was accurate and detailed.

Universal Audio (stage)
United States
About 2 months using the app
September 25, 2019

Great app for translation. Their support team is also super quick in responding to inquiries and helping you with translation errors (missing translations, coding, formatting, etc.). Highly recommended!

Bunne & Mamalade
Thailand
About 2 months using the app
Edited January 21, 2019

Support team is responsive, the app takes sometime to get set up as machine translation is not perfect so you either have to translate everything yourself or pay for it which is to be expected anyways!

I look forward to seeing if this app brings more international customers to our stores!

Will update this in the future to see if it was worth the work and price! :)

Surpiqure
France
About 2 months using the app
September 21, 2020

Had my wish list fulfilled in handling model names to be excluded from translation and few other tailored translations. Concise and replied on the same day, thank you Alexis.

Spinshot Singapore
Singapore
About 2 months using the app
April 20, 2023

Customer support is great. The app works well and Guillaume helped me so much to understand its functionality.

Roble.Store
Spain
About 2 months using the app
March 26, 2021

Great app and great service! We needed some assistance and they really helped us out via email. These guys are amazing.

Thnx Tags
Netherlands
About 2 months using the app
January 5, 2018

Très bon service simple d'utilisation et service technique réactif je conseille l'appli.

Palmares
France
About 2 months using the app
September 4, 2020

I like the app, just had some trouble starting it, not knowing that I had to go through the pages to have them translated... And to install the app, I had this roaming page about installation... It lasted several days like this, not knowing what to do.
The support I received from Guillaume was fast and effective, so thanks to him!

Hic&Nunk
France
About 3 years using the app