Reviews (1,567)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting international traffic and expanding customer reach through multilingual support. They value the SEO advantages from using subdomains and subdirectories, and the ability to manually adjust translations for greater accuracy and customization. The app is praised for its seamless performance, quick and precise translations, and an easy-to-use interface. Strong customer support is frequently highlighted, with team members like Nahomy, Corentin, Guillaume, and Manon receiving specific commendations for their proactive and knowledgeable assistance.

July 30, 2019

Helped us a lot in translating our website. would definitely recoomend + awesome support! very friendly and fast responding

Yard
Germany
About 2 months using the app
March 9, 2022

I used the Weglot app for French translation, and it does the job. Very easy to setup and run. It does translate all 3rd party apps as well.

Cuisipro
Canada
About 2 months using the app
September 10, 2021

We used this app for one of our clients and it's very straightforward and well working, the best thing is the support. Guillaume is available for clarifications and help and you get prompt responses! Highly recommended

Tartuflanghe
Italy
About 2 months using the app
May 15, 2021

This app works fine for translation but customization does require some CSS knowledge - not ideal for non-technical folks. However, their customer support is super responsive and helpful! They were able to help us sort out any issues pretty fast. Good choice if you use Gempages for your site!

辣太后 Empress Hot Sauce
Taiwan
Over 3 years using the app
March 28, 2019

Very good app, nice. The interface is really simple. Customer service very fast and cool! I highly recommend

Vision Design
France
About 2 months using the app
May 29, 2019

My experince with weglot is very positive ! i found the app very helpfull for translate my ecommerce and when i used the email support it was very very fast !!!

Love Babies Sagl
Switzerland
About 2 months using the app
August 8, 2019

I use Weglot for translating my product and shipping tracking page to German (from Dutch). Since this is inside the threshold for free tier it helped me to start my shop in three markets at the same time (The Netherlands, Germany, and Austria) with minimum budget spent (zero). In order to make everything look good I had to invest some time in manual translation (~17% of my page is manually translated through a glossary feature which works great). Also, I had a request for translation of a special placement which has been worked on by Weglot support and driven to a resolution very quickly which made me a happy customer. :)

KOORD.STORE
Germany
About 2 months using the app
June 11, 2018

Meilleur application pour la traduction de langue.
Service client irréprochable.

Je recommande.

Paolaborde
France
About 2 months using the app
May 18, 2023

bad application, overpriced and once you hit over 1 million words, they charge you over 2000.00$ per year. On top of that, I removed the app. almost 2 years ago and still have tags and scripts that mess up my URLs and redirect to 404 dead links. Noone had the decency of reaching out to us to tell us how to uninstall the app correctly and at least mention that if you do not delete the app. many bugs will occur if USA customers log in as their IP is redirected to www.domain.com/en-us/en-us/en/us/en-us and cannot be removed so, you get broken links and we have dropped 50% of our sales becomes of them plus because of their unprofessionalism, we never knew that the site was broken.
Merci Weglot vous êtes vraiment des incompétents. A Canadian VERY unhappy customer.

FANABOX™
Canada
About 3 years using the app
Weglot replied May 22, 2023

Hello,

Thank you for taking the time to write a review of Shopify.

It sounds like your experience with Weglot can be improved, and we would be happy to help you, as best we can, to improve your experience with our product.

Regarding the code remaining in your admin, please be aware that once the application is uninstalled, an email has been sent to your account's referral email address telling you how to completely uninstall Weglot from your environment. I've sent you in a separate email an example of such an email.

Until recently, Shopify gives us the possibility to automatically delete the code of our application during an uninstallation, and we have already made the necessary changes within our plugin.

Would you like me to personally investigate your admin to make sure that there is no more Weglot-related code?
​Please contact our team at support@weglot.com so our team members can discuss your concerns in more detail.
You can ask for Chris, our Head of Support, so he can personally take care of your demand and help you improve your experience with our plugin

About the broken URLs, I don't see any active projects in your account anymore, this means that no integration seems to be active and therefore the remaining code in your admin should not have any impact on your URLs. Contacting us back at support@weglot.com, we'd be glad to make further investigations if you'd like us to.

We're remaining at your disposal for any further information,
And wish you a wonderful day,
The Weglot Team

November 3, 2023

Perfect functionality and quick reply and support.

Crudo
Hong Kong SAR
About 2 months using the app