Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this translation app for its ease of use, quick setup, and ability to translate entire websites into multiple languages. Key features include SEO optimization, high-volume translation handling, and dynamic content translation. The customer support is often praised for its responsiveness and technical assistance. The intuitive interface and superior translation quality are also highlighted. Some merchants report increased sales and customer satisfaction after using the app.

December 29, 2021

i used this app when i needed it.. it was bugging due to some other app at first but the team got it sorted for me real quick.. very helpful and nice

HEALTH Medical ID
Estonia
9 days using the app
March 28, 2019

Excellent, and the team is very helpfull, and respond quickly
My website is now translated in French.

Poppyfield the Label
France
9 days using the app
May 11, 2020

WOW, I JUST LOVE THIS APP!!! I was about to Change Shopify to Magento because I could not find a good solution to translate my page although I tested several apps. But this one kicked in! What Can I say? My conversion rate went high a few minutes of after installing this precious app. I even made my first sale to Japan thank to them :D And another thing: the customer support is top notch!

Halal Online Shop
Germany
9 days using the app
June 19, 2020

If you expect to do some ads in your website prepare to upgrade plan cause it has limit page views, thats lame. You pay for more page views or they gonna block their translated pages. Youve for free 5.000 visits which its basically nothing, already did 200 checking my own page translations errors

Hela Jewels
Spain
7 months using the app
Edited April 8, 2021

The app works differently from Shopify's language setting, making it a little bit difficult for people like me with barely any coding skill, and requires more time at beginning to figure out how does it work. I'm still rating it at least 4 stars partly because of the assistance from Albane, one of their support team members. With his patience and efforts, a lot of issues were solved, and I also kind had a quick tutorial from him about how to setup the app in the way I want. I would really want to rate it a 4.5 because I think it's still kind pricey based on how the app calculate the words being translated. Overall it's a good app.

Phiau Phiat
Taiwan
7 months using the app
February 12, 2018

The app is easy for a semi literate IT person like me to both install and use. Also, customer support was awesome, I wanted an American flag icon for the English button, and they sent me simple code and directions to add

Definitely a keeper

Bluefin
United States
9 days using the app
February 20, 2019

Customer support answers to questions with no time and UI of App is beautiful. Only minus of the App is that I can't do translations during development with Visual editor when the Store is password secured.

My Favorite Things
Finland
9 days using the app
February 23, 2023

Application chère et qui vous oblige à monter systématiquement en forfait. Il vous compte les mots que vous traduisez vous même dans le forfait!
Je viens de changer à Langify et j'en suis très contente (17euros par mois).
Sinon j'ai hésité avec la nouvelle application de Shopify est gratuite (translate and adapt) et à priori marche très bien.

Josefina Bags
France
7 months using the app
Weglot replied March 2, 2023

Bonjour,
Nous vous remercions d'avoir pris le temps d'écrire cet avis.
Lorsque vous désinstallez l'application Weglot de votre admin Shopify, un email est envoyé sur l'adresse email renseignée dans votre compte Weglot, vous indiquant de résilier votre abonnement si vous avez une souscription encore active.
Suite à votre contact avec notre équipe Support, nous sommes ravi d'avoir pu vous aider à régulariser la situation.
Nous vous souhaitons une excellente journée et restons à votre disposition à support@weglot.com si vous souhaitez plus d'informations :)

Edited September 25, 2018

Thanks to the support Weglot team. From all the apps we used before this one is simple and easy to use. Also, if you need to make some correction is pretty straightforward. Also, It will help all your customers all over the world. We recommend using this app!

My Coconut Heart
United States
8 days using the app
July 3, 2019

I used this for 8 months app and rarely spend the time to write a review. Here is what I found:

1) Why should we extra to see if this app is really working as they charge for the analytics.? LOL
If most of your customers are within North America then this is waste of time as it will slow your load speed. If you sell world wide any translation app might help

2) After I removed the app, I was still being billed on credit card. This developer is sneaky as people should be aware that unlike most app's which are billed through Shopify and thus the billing automatically stops when you delete the App. This is not case when you put your credit card in for a direct billing and there is not much Shopify can do to help you out.

It was finally sorted out but I would advise people to avoid any app's which require a credit card as otherwise your at their mercy.

Down Under Bedding and Mattresses
Canada
7 months using the app
Weglot replied July 4, 2019

We are sorry to hear you feel this way and attempted to work with you and explain everything in detail as we value our users.

1)We tried our best to explain to the user how we work as we are not an analytics app but rather a multilingual solution. We have checked out loading speeds and have no other user complaints of this nature.

2)Users have the choice to pay through Shopify or through our Weglot site which would also mean you would need to cancel from the place of purchase. We sorted it out with the user and explained what happened as we remain transparent about the payment process. Like many other apps, Weglot uses credit cards to enroll a user in the plan and charges them depending on the frequency of that plan.