Reviews (1,560)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective translation features that enhance international customer reach. It supports multiple languages with options for both automatic and manual translations, improving site accessibility and SEO through subdomains and subdirectories. The translation quality is well-regarded, with opportunities for manual refinement. Merchants also praise the exceptional customer support for its responsiveness and helpfulness in technical setups and issue resolution, making it a top choice for expanding global market presence.

Edited December 13, 2019

The app was very useful for me to install my store an extra language (EN). It was easy to configure and customize. And they have very quick and useful support
team as well. The translations accuracy should be better. It is 7/10 from Turkish to English. But stil nice job.

Lovinart
Türkiye
1 day using the app
September 21, 2019

Only 2000 words on the free plan. That means each time a word is loaded on the screen it counts towards the 2000 words. A couple of users on your site can go through that in a few minutes and after that, it doesn't even keep the manual translations after you fixed all the terrible machine translations. I could understand paying for multi-languages but never for a single language.

Mukimuki
United States
1 day using the app
February 27, 2019

Horrible App. It doesn't work well and they increase the amount of translated words just to force you to upgrade and pay. Don't recommend at all.

Woman of Vegan
Germany
1 day using the app
Weglot replied March 26, 2019

We attempted to contact you on two different occasions to see what issues you were experiencing as you did not contact our support team for help. We do not increase the amount of translated words to make any user upgrade or pay. Translated words are directly pulled from your site and are easily able to be reviewed in your translations list. You also have the ability to exclude content from being translated if you wish to stay on the current plan of choice. If you need further help, we are always here to answer your questions.

November 2, 2019

Very bad experience! Hard to set up and i cant even find anyone to help. I upgraded to the business plan and selected 5 language turns out all of them translated in chinese only! i tried uncountable times to fix it but still not working, they turned into half german and half chinese, English seems like gone forever! Definitely UNRECOMMENTED.

Shantiyogi
Hong Kong SAR
About 16 hours using the app
May 9, 2019

Marie from support replied to my request for help within 4 minutes and managed to solve the problem with me. Very helpful and friendly.

Laia's Organic
Germany
17 minutes using the app
July 12, 2022

App is not compatible with native functions of the Split theme and the support team luckily responds with a message every few hours to ask for more explanation then do nothing about it. After 6 hours of trying to integrate the native language selector of the theme with this app i keep asking the support for a refund to be able to use a better app and i have no answers. NOT WORTH THE MONEY! ANY OTHER APP CAN GIVE THE SAME FUNCTIONS AT LESS TROUBLE!

mundogafas.es
Spain
About 6 hours using the app
Weglot replied July 12, 2022

HI,

We are so sorry to see you had all the struggles but after a quick review, I can see our team continued to respond to you with no answer. We sent a total of 4 responses in one day hoping to get this resolved but there was no reply from you. You were also refunded.

We wish you the best!
THE WEGLOT TEAM

June 4, 2018

good tool & service - works as excepted!

Hayoun Vertriebs Gmbh
Germany
14 minutes using the app
October 6, 2019

I lost a lot of time trying other apps. If only I had tried Weglot earlier. This app is amazing!!!!!

Société de protection et d'aménagement de l'Île aux Pommes
Canada
13 minutes using the app
Edited December 13, 2020

I would have loved to rate it 5 stars but I have 2 problems with Weglot. First, is that it doesn't translate everything on my site no matter how much I tried to meddle with it.
The second thing is, that I sent a couple of emails to support requesting help with the above problem I mentioned and I have never got even one response from support.

Mozato
Romania
About 3 hours using the app
August 22, 2019

This is the worst company ever. I tried it out and the manual translation function is really bad. I have some pages from my attorney, already translated. They are very long so I wanted to just copy and paste. But this is not possible. You have to copy every paragraph and heading one by one. You can't find any support to this topic on their website. Ok, I removed the app and told them my reason. Their answer was: Hey could you please tell us your reason?? And then the best ... To remove the app fully, they send you a instruction with 8 points??!!

Watches - OPD
Germany
About 4 hours using the app