Reviews (1,560)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective translation features that enhance international customer reach. It supports multiple languages with options for both automatic and manual translations, improving site accessibility and SEO through subdomains and subdirectories. The translation quality is well-regarded, with opportunities for manual refinement. Merchants also praise the exceptional customer support for its responsiveness and helpfulness in technical setups and issue resolution, making it a top choice for expanding global market presence.

Edited February 12, 2019

Lesser then one star! this app is fukking trash it didnt allow to translate the language as you want. Now I delete it and my site is still in this crap translation mode and I cant change anything more because the change icon is deleted. I freak out!

All the other reviews are fake...

Royalcartels
Germany
About 2 hours using the app
Weglot replied March 26, 2019

You contacted us once about your translations but once we reached out, we did not receive a response in order to help you out. You are able to translate the language as you please with the visual editor or in the translations list. If you need assistance with removing Weglot, we are always here to help our users.

July 17, 2023

Attenzione, la traduzione su alcuni temi non è delle migliori, crea casino con css.
Inoltre non traduce il checkout.

Italian Brico
Italy
About 2 hours using the app
Weglot replied July 20, 2023

Hi,

Weglot Support Here. Thank you for taking the time to write a review of Shopify.

It sounds like your experience with Weglot can be improved, and we would be happy to help you, as best we can, to improve your experience with our product.

About the CSS, Weglot tries to only replace the text into your translated version so our product shouldn't break any CSS on your translated version.
Note that sometimes adjustments can be required depending on the way the theme has been developed and the way Weglot works.
We are not able to find any conversation with our Support team about the specific behavior you're experiencing.
In this case, be sure that our Support team is always glad to provide help to make the experience with our product as good as possible.

We'll be really glad to try fixing the behavior you're experiencing. To do so, could you let us know when could we investigate further on your website?

About the checkout, for your information, checkout pages won't be detected by Weglot as they belong to another domain.
These pages are hosted by Shopify itself, translations are directly handled on its side, as translations are actually coming from the theme.
That's why the language switcher isn't visible on the checkout pages.

Weglot, by its side, allows displaying the checkout in the right language for the visitor, regarding the language used on the page before the checkout, thanks to a mechanism we manage.
Weglot just allows the checkout to be displayed in the theme language related to the language used on the page before the checkout. It means that the translation isn't managed by Weglot, but Weglot just calls the theme in another language.

That being said, the checkout should appear translated on the translated version and we'll be glad to also investigate further if you could let us a chance to improve your experience.

Please contact our team at support@weglot.com, and ask for Chris, our Head of Support, so we can discuss your concerns in more detail.

Best,

The Weglot Team

Edited April 27, 2019

I don't know what planet these people come from to charge 99 euro per year - and that's the starter package - to translate only 1 language up to 10,000 words. The pricing is absolutely ridiculous. They live in fairyland. Something like this should be priced max 20 euro per year and include all languages.

The Perfumerie
United Kingdom
About 1 hour using the app
Weglot replied May 6, 2019

Hello,
We attempted to contact you on April 29th to help you out with the pricing as we would be more than happy to help you out the best way we can :) We know we are priced higher than most apps, but we have worked hard to develop the best technology out there to make your site multilingual. Feel free to contact us at support@weglot.com if you need anything! Here to help.

October 25, 2018

There are problems with translation and I can not delete the application unfortunately .............................

Gndor
United States
41 minutes using the app
November 10, 2017

I have tried using this app more than once. it does not work and slows down and messes up my whole site so i have to install an old theme again just so my website will work.

My Celebrity Closet
Ireland
28 minutes using the app
September 29, 2017

changed my menu items location when translated in Arabic

Bringystore1
Egypt
27 minutes using the app
March 4, 2018

It is really a very bad app, after uninstall my website still contains the popup of the translations, also i found the translation is better with google translate.

Paris Fashions
China
23 minutes using the app
May 16, 2023

not working. Some words translate, some not. Save your time and avoid this app. completly waste of money

Maycano
Poland
19 minutes using the app
Weglot replied May 16, 2023

Hi, Weglot Support here, I hope you are having a great day.

Thanks a lot for taking the time to write a review.

It seems that your experience with Weglot can be improved, and we’d be glad to help you, the best we can, improve your experience with our product.

Note that Weglot tries to translate static content and sometimes, dynamically generated elements could not be translated by default.
Weglot has a solution for this as you can see here => https://support.weglot.com/article/253-how-to-translate-dynamic-content

Please contact our team at support@weglot.com so our team members can discuss your concerns in more detail.

You can ask for Chris, our Head of Support, so he can personally take care of your demand and help you improve your experience with our plugin

Best,

The Weglot Team

February 26, 2021

Wayyyyyyy overpriced. They made an app to bank on you forgetting to cancel. Yearly plans only so they can hit you for more. Very disgusting model.

CastedTreasures™
France
10 minutes using the app
June 3, 2019

I installed the App and it didn't translate every field on my Shopify store. I uninstalled it and my checkout page is still trying to translate and i cannot get it back to English.

Poor APP!

Cool Items Marketplace
Canada
8 minutes using the app
Weglot replied June 12, 2019

We attempted to contact you to help you out but you did not reply to our multiple requests to help you. You can easily remove Weglot to have your checkout page not translate. Let us know if you need any further help.