Reviews (1,567)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting international traffic and expanding customer reach through multilingual support. They value the SEO advantages from using subdomains and subdirectories, and the ability to manually adjust translations for greater accuracy and customization. The app is praised for its seamless performance, quick and precise translations, and an easy-to-use interface. Strong customer support is frequently highlighted, with team members like Nahomy, Corentin, Guillaume, and Manon receiving specific commendations for their proactive and knowledgeable assistance.

May 11, 2021

Great app with accurate translations. Also the support service is great! I am very tech unsavvy but Baptiste was incredibly helpful, responsive, quick and patient. Highly recommended!

Beyond
Japan
Over 3 years using the app
September 23, 2019

Very supportive customer service. And very quick to resolve my rtl problem. Still new to this app but looking forward to using it more.

Choufani
United Arab Emirates
Over 3 years using the app
July 30, 2020

Great app and customer service! Translations were very good (used for French, German, Portuguese and Spanish).

Salunabis
Spain
Over 3 years using the app
February 15, 2023

Weglot is a great app and always provides great customer service. We used it for several years, I highly recommended it.

J!NX
United States
Over 3 years using the app
June 17, 2020

What we need these days is people who solves problems. And Weglot app and the team do that. The team is also fast in responding and solving, an important thing when you are focused on your store and business and expect third party solutions to match your workflow and expectations.

I came up with a few issues in the path of translating and setting up my store with Weglot, and the team helped me efficiently in every case, with a solution. All issues were/are typically things when working with translations, external apps, different themes, etc. The app works perfect and it's fast.

Regarding the translation, you need to be aware that not even Google or the best AIs on the market are perfect when it comes to translating. The app do really well the automatic part and is super easy/friendly to the add the manual layer of your business/industry. I expect Weglot to keep evolving in this sense and also to add new features in the future. They are doing a great job!

Cobbler Union EU
Spain
Over 3 years using the app
March 31, 2023

We have had the service to handle different markets and it has worked well, but what they stand out is the support. Recently had an issue with the language switcher and Jeremy helped me like a star :)

Zipforce
Sweden
Over 3 years using the app
Edited April 13, 2023

At first it felt like a really big project to translate my whole site but with the Visual Editor it was super easy. There were some things I needed help with and I can honestly say that the support from Guillaume is the best support I have ever received from an app developer. He literally responded within 1 hour of me reaching out with the problem already solved. 10/10.

UPDATE: Just received world class customer experience once again and got help with custom css coding to adjust the language switcher to my theme. 10/10 as always!

UPDATE2: Once again, THANK you for the support! Been using Weglot for almost 3 years now.

Myblend - Förändrar sättet hur du mixar
Sweden
Over 3 years using the app
April 4, 2023

Good support and excellent app! The app's intuitive interface, seamless integration with Shopify, and excellent customer support make it a valuable addition to any online store

Paleo Powders
Netherlands
Over 3 years using the app
Edited March 2, 2020

I had some issues with manual translation, I sent an email and few minutes later everything was fixed. Thanks a lot to Guillaume and Thomas. That's the fastest service I ever had.
Overall i really like the app, it works well.

Evrday
Canada
Over 3 years using the app
Edited December 18, 2023

We are using weglot for our translation for already 1 year. It is really efficient, reliable and easy to use. Thumb up !! :)

2 years later, the same pro active follow-up and help from Weglot team.

b&t Paris
France
About 3 years using the app