WhatsApp Chat & Abandoned Cart

Our company Use Me Works was always struggling to keep customers informed about the order status. Wati's seamless integration with our logistic app and Shopify story helped us to improve our customer's satisfaction. It also enabled us to set up an automation for our abandoned cart users.

STAY AWAY FROM WATI. SCAM AND NOT SECURE - WILL DESTROY YOUR BUSINESS

WATI is the worst platform we’ve ever dealt with. We are a business based in Iraq, and their incompetence has caused us nothing but damage. Our account was hacked, and someone sent thousands of spam messages to Indonesia – a country we don’t even operate in! Our inbox is now full of garbage messages in a language we can’t read, and their system is so insecure that the hacker has been able to keep draining our credits, which we paid for.

As if that wasn’t enough, WATI’s negligence got our WhatsApp Business account suspended for violating WhatsApp’s terms of service. So now we’ve lost our money, our main communication channel, and countless hours trying to fix the chaos they created.

And where is WATI’s support team? Completely unresponsive. They’ve ignored every email we’ve sent. It’s like they don’t care at all that their shoddy platform has destroyed our operations.

Every single day that this issue isn’t resolved, our business takes another hit. WATI is not just unreliable – they’re a liability. Their platform is unsafe, their support is non-existent, and their impact on our business has been catastrophic.

Save yourself the trouble and stay far away from WATI. They don’t deserve a single penny from anyone.

Wati's WhatsApp marketing suite has completely transformed our business! The CRM integration has made it so easy to manage customer interactions and keep track of every conversation. The abandoned cart recovery feature has helped us reclaim lost sales, and the shared team inbox has drastically improved our customer support. Sending personalized broadcasts and showcasing products through the WhatsApp Catalog is a breeze. Auto-replies and order confirmations have streamlined our operations, and the WhatsApp Green Tick has boosted our credibility. Wati has truly elevated our marketing, sales, customer service, and CRM management—it's a must-have for any business!

WhatsApp Chat & Abandoned Cart has significantly streamlined our customer engagement process. The integration has allowed us to recover lost sales efficiently, with personalised follow-ups that resonate with our customers. The user-friendly interface and real-time communication have transformed our approach, leading to improved customer satisfaction and increased conversion rates. It's an invaluable tool for any business looking to enhance its e-commerce strategy.

We at Gulabi Dhaga have had an excellent experience using Wati for our Shopify store. The platform has significantly streamlined our customer communication, making it easier to manage inquiries and provide quick responses. The integration with WhatsApp has been seamless, allowing us to engage with our customers more personally and effectively.

Wati's user-friendly interface and robust features have made it an indispensable tool for our business. We've seen an improvement in customer satisfaction and a boost in our sales since implementing Wati. The automated responses and broadcasting features have saved us time and helped us keep our customers informed about new products and promotions.

Overall, Wati has been a great asset to our e-commerce operations, and we highly recommend it to other Shopify store owners looking to enhance their customer service experience.

We are using this app since last 6 months, we have found the app very useful.
very easy to get immediate messages from clients who wish to ask anything and then we can send messages to people who have abandoned carts and who had enquired through Wati. most comfortable app.

We have been using wati for a very long time, this is the best whatsapp API solution so for, one of the best thing i like about WATI is there customer care support, Quick and problem solvers

WATI has been a total game-changer for our customer support operations at Cipzer! The integration with Shopify was seamless, and the platform’s features are incredibly intuitive. We’ve seen a significant boost in our response times and overall customer satisfaction. The automation options have saved us countless hours, and the ability to track and manage conversations efficiently is top-notch. Highly recommend WATI for any e-commerce business looking to elevate their customer service!

Wati's Whatsapp API tool has been a lifesaver for our online store. It's easy to use and helps us keep customers updated on their orders and answer their questions quickly. We're still learning all it can do, but so far, it's been a great tool for connecting with our customers.

WATI is a fantastic tool for businesses using Shopify, offering seamless integration with WhatsApp to enhance customer communication. The app's user-friendly interface makes it easy to set up automated responses, manage customer inquiries, and send order updates directly through WhatsApp. It greatly improves customer engagement by providing a direct and convenient channel for communication. Additionally, WATI’s robust features, such as broadcasting messages and setting up custom workflows, make it an essential tool for scaling businesses. Overall, WATI is highly recommended for Shopify users looking to streamline their customer service and boost sales.