Reviews (119)

Overall rating
4.5
Counts per rating level
  • 77% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and sales, noting its effective abandoned cart recovery tools and increased conversion rates. It features seamless Shopify and CRM integration, easy-to-use chatbots and templates, and automation for order confirmations and customer support. The app is reliable, with a quick setup and responsive support team that handles issues and custom requests efficiently.

August 23, 2024

the user interface is very easy and latest. the integration is also very easy.customers support is upto the mark.

SVD Originals
India
7 months using the app
July 19, 2024

We are using WATI for last 2 months now and we are really getting benefited with the system. Our Abandoned cart automation is working like a charm. We are working on the broadcast messages also. By far the best WhatsApp bulk messaging tool for shopify.

zodiar
India
3 months using the app
August 6, 2024

I have been using Wati from past 1 year and it's been Really useful. I am Using for my multiple businesses, The user experience is Amazing, I am Also a Affiliated Partner, My businesses are growing with the help of Wati and i am helping other businesses as well.

Bhanu Collections
India
11 days using the app
October 7, 2024

Hemos utilizado Wati desde 2022 y ha sido una experiencia fantástica. La rápida integración con Shopify y mi CRM realmente ha ayudado a aumentar nuestras conversiones de carritos abandonados.

La creación de plantillas y chatbots es muy sencilla gracias a la interfaz fácil de usar de Wati. Me encanta poder obtener una vista previa de las plantillas mientras se trabaja en el backend, lo que hace que el proceso de creación de chatbots sea sencillo y personalizable.

Sofía Ferrer
United States
About 2 years using the app
July 3, 2024

This is by far the most intuitive and easy to use Whatsapp tool.
The UI is super simple to understand, the support team is extremely fast in their responses.

Despite being on the lower models, their team went ahead and added a custom feature for us. As a small business, this is rarely seen.

Have been using them for the past 1 year and never faced any issues.

Way to go team!

Original Divine
India
8 months using the app
August 6, 2024

Great App, very helpful to get abandoned cart recovery..

HYPE ELIXIR
India
3 months using the app
July 22, 2024

Love the app, very useful and helps increase ROI. Seamlessly integrates with Facebook to create catalogs and chat bots

TechTic
South Africa
6 months using the app
July 3, 2024

i am using this since 1 year very good response i am getting from my clients. thats why i am giving 5 stars

Wangari
India
About 1 year using the app
July 4, 2024

It has been great using WATI, very simple to use and setup chatbot and flows or run campaigns over WhatsApp.

HonestStory
India
11 months using the app
July 19, 2024

we have used WATI for abandoned cart recovery and shipping notification to customers. we would strongly recommend everyone as this has helped us a lot communicating with the customers.

SEA HORSE
India
About 1 month using the app