Reviews (119)

Overall rating
4.5
Counts per rating level
  • 77% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and sales, noting its effective abandoned cart recovery tools and increased conversion rates. It features seamless Shopify and CRM integration, easy-to-use chatbots and templates, and automation for order confirmations and customer support. The app is reliable, with a quick setup and responsive support team that handles issues and custom requests efficiently.

August 13, 2024

Platform is good.

TÜSK
India
Over 1 year using the app
June 19, 2024

We have been using this app for more than 1 year now - For sending order confirmation and COD confirmation messages. It works really well and we although we have some minor issues here and there, they were quickly resolved by their support on email.

GetSupp
India
Over 1 year using the app
August 7, 2024

I've tried many whatsapp api's, but so far, WATI has been the most robust tech i've ever tried.

CareFone
India
15 days using the app
August 29, 2024

Great app and very easy to use.

Ayanika
India
3 months using the app
July 3, 2024

Using their paid paid for a while now.all order confirmation and tracking codes are effectively sent through WATI. Overall a good experience

Arte House
India
3 months using the app
July 6, 2024

wati is amazing tool that helping us to increase our sales and customer loyalty

Bonabeel store
United Arab Emirates
About 1 year using the app
June 18, 2024

As a business owner, I've always been on the lookout for tools that can enhance customer engagement and improve our bottom line. Wati Chatbot & Abandoned Cart has exceeded my expectations in every possible way. This comprehensive solution seamlessly integrates with WhatsApp, offering a robust platform for automated customer interactions and efficient abandoned cart recovery.

arkkart
India
2 months using the app
June 18, 2024

We have been using WATI for almost 6 months now and have had the best experience in sending WhatsApp blasts to our customers. The tool also keeps updating and bringing really cool features. By far the best WhatsApp bulk messaging tool for shopify.

MOSAMI FASHION PVT LTD
India
5 months using the app
October 17, 2024

Very helpful

Sultana
India
28 days using the app
June 18, 2024

Excellent Application for our store.
Very useful in sending purchase information and delivery updates.

Vedantu
India
4 months using the app