Reviews (116)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless Shopify integration, enhancing customer communication via WhatsApp. It features a user-friendly interface, robust automation for order updates, and supports multi-agent handling. The app aids in creating chatbots with customizable templates, boosting customer satisfaction and sales. Merchants also commend the responsive support team and continuous functionality enhancements, making it a scalable solution for business communication.
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We have been using this app for more than 1 year now - For sending order confirmation and COD confirmation messages. It works really well and we although we have some minor issues here and there, they were quickly resolved by their support on email.
Great app and very easy to use.
This is by far the most intuitive and easy to use Whatsapp tool.
The UI is super simple to understand, the support team is extremely fast in their responses.
Despite being on the lower models, their team went ahead and added a custom feature for us. As a small business, this is rarely seen.
Have been using them for the past 1 year and never faced any issues.
Way to go team!
This is an extremely worthy app for ecommerce to connect with customers for order confirmation, abandoned checkout, marketing messages and further connect with all their queries on a day to day basis
We have been using this app since last 6 months, we have found the app useful
Being a Ecom Owner getting immediate messages from clients who wish to ask anything and then we can send messages to people who have abandoned carts and who had enquired thru Wati. We can also create Stores on Wati. Very helpful.
We have been using WATI for almost 6 months now and have had the best experience in sending WhatsApp blasts to our customers. The tool also keeps updating and bringing really cool features. By far the best WhatsApp bulk messaging tool for shopify.
Love the app, very useful and helps increase ROI. Seamlessly integrates with Facebook to create catalogs and chat bots
We are using WATI for last 2 months now and we are really getting benefited with the system. Our Abandoned cart automation is working like a charm. We are working on the broadcast messages also. By far the best WhatsApp bulk messaging tool for shopify.
As a business owner, I've always been on the lookout for tools that can enhance customer engagement and improve our bottom line. Wati Chatbot & Abandoned Cart has exceeded my expectations in every possible way. This comprehensive solution seamlessly integrates with WhatsApp, offering a robust platform for automated customer interactions and efficient abandoned cart recovery.
We evaluated multiple solutions before finalising on Wati for WhatsApp marketing and communications. We found the app to be not bloated with unnecessary features and is very user friendly. It's easy to setup automations and broadcasts. Overall great work on building a user friendly product.
Awaiting more integrations and features for Shopify stores specifically.