Reviews (119)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting customer engagement and sales, noting its effective abandoned cart recovery tools and increased conversion rates. It features seamless Shopify and CRM integration, easy-to-use chatbots and templates, and automation for order confirmations and customer support. The app is reliable, with a quick setup and responsive support team that handles issues and custom requests efficiently.
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Initially I had given a 1star rating for being non-responsive and non supportive for my queries and concerns!
But, immediately after that, the Wati product manager Mr. Madhavan called me personally and understood my issue with patience and connected me with the right team to help with my issue.
Two days later I had a video call with Mr.Tilak, who helped me resolve every issue swiftly and with patience.
Now I'm happy to say that everything is resolved and I'm able to use Wati for my website and I must say it is a delight to use and has all the option I was looking for and more!
Thank you for assisting Mr. Madhavan and Mr. Tilak and getting my issues resolved ASAP.
To The 3D Printing Store India
We are extremely sorry for the bad experience you have had. This is not typical of us and can assure you it wouldn't happen again. Would it be possible to email me at madhavan@clare.ai and will get your issue resolved swiftly.
We have been able to increase our sales by 30% by setting up chatbots and using Whatsapp broadcast
After exploring all options wati seems to be the best app
This is an extremely worthy app for ecommerce to connect with customers for order confirmation, abandoned checkout, marketing messages and further connect with all their queries on a day to day basis
Best Whatsapp solution for Abandoned cart recovery
i have been using wati for sending whatspp Broadcasts, they also offer click to whatspp ads
We came to know lately about Wati. Loaded with features.
Best App to have a complete Whatsapp suite
Superb, satisfied with support and app...
We are extremely sorry for the bad experience you have had. This is not typical of us and can assure you such issues wouldn't happen again.
Would it be possible to email me at madhavan@clare.ai and will help you in selecting the best optimized plans and help you in setting up the app for your store.
Wati has assisted us to streamline communication with our customers and the tools available has helped with automation to a certain extend. Abandoned cart conversion has been a bliss with the automated messages.
Would like to have a detailed analytics/report in the near future
Thanks for your kind feedback.
We're working on some really useful features to make your experience seamless.