Reviews (185)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer communication and boosting conversion rates, particularly through effective abandoned checkout recovery. It features automated WhatsApp messaging for order confirmations, shipping updates, and marketing campaigns, with customizable templates and automation flows. The user-friendly interface and seamless Shopify integration simplify workflows, while AI chatbots provide quick, human-like responses. Merchants also praise the exceptional customer support, noting the team's responsiveness and helpfulness in onboarding and troubleshooting.
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Tried out couple of other options in the market for whatsapp... On the product front, zoko seems user friendly, it solves majority of the problems seamlessly.
Thank you for taking the time to share your experience with our product. We're thrilled to hear that Zoko stands out in the market and has effectively minimized your frustrations with using WhatsApp for business.
Our team is dedicated to providing seamless solutions, and your feedback reinforces our commitment to excellence. We're excited about our continued partnership and are eager to support you further. Thanks for placing your trust in us!
I have used whatsapp with multiple business API provider. but Zoko is one of the best.
They have a beautiful product, if you have suggestions on the product and it will help for others also. Definitely they will consider it in the development. One of the finest service to help with your issues at anytime.
Kudos to Arjun,Rahul and team! Great Work...
Thank you. Great to receive your suggestions and make them available to you and the other merchants.
Hope we can continue to provide a great product and great service to you.
Very useful app for ecommerce business. All social media under one platform for chatting with customer made it ease of operation. This is worth for business.
The app works great. I use this app to notify my customers about their orders and for broadcasting promotional messages. Customer support is also good.
One of the best apps for Whatsapp API. The team is really supportive and helps us out in no time. Features are great and this app would be apt for any brand - whether big or small.
We highlyrecommend Zoko!! Zoko helps our store to communicate better with our store buyers & visitors. The app itself is easy to navigate and they also provide helpful guideline videos, so you can learn by yourself to set all things. And most importantly, their customer service is very nice and fast-response (esp. Chandu & Jayesh!!!).
Thank you for your glowing review! We're thrilled to hear that Zoko has been instrumental in enhancing the communication between your store and its buyers and visitors. Our team always strives to create an intuitive experience and we're glad that our guideline videos have been helpful. I'll be sure to pass on your kind words to Chandu, Jayesh, and the rest of the team. Your feedback motivates us to keep improving and offering top-notch customer service. Please don't hesitate to reach out if you need any further assistance. Cheers!
The team is very helpful & the panel is very easy to use and understand with most of the things already prebuilt. So no need to spend time building it. Additionally, Ben has been quick to respond to all our queries and has also helped us make custom flows.
We have been using zoko since 8 months. Zoko has immensely improved our customer interactions on whatsapp and inturn improved the sales. Their customer service team is excellent. They are very open to new suggestions and have been very prompt in deploying new features. We have had very good experience and would strongly recommend Zoko.
Thanks for the kind review! Glad to know that your sales have improved. That is one thing we focus a lot on, at Zoko.
We have been using Zoko at Flexnest for approx 1.5 months now and it's amazing to see how helpful the team and the product has been. Especially with their abandon cart flow we have been able to recover 50% of lost revenue consistently. Amazing and a must have app for all upcoming D2C brands
Its a really helpful app. We have been working with it for about 3-4 months, and it has helped a lot to take control over the orders, customers, cod confirmation. Totally recommend it A++++