Reviews (185)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer communication and boosting conversion rates, particularly through effective abandoned checkout recovery. It features automated WhatsApp messaging for order confirmations, shipping updates, and marketing campaigns, with customizable templates and automation flows. The user-friendly interface and seamless Shopify integration simplify workflows, while AI chatbots provide quick, human-like responses. Merchants also praise the exceptional customer support, noting the team's responsiveness and helpfulness in onboarding and troubleshooting.
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It's been 1 year we are using this app, working perfectly with shipping updates, campaigns, chats, up-selling... Kudos to the team, timely assistance is one of the key feature!..
Thanks for the generous words! We love having you as a customer. :-)
The support team is Very Helpful! They are improving their product day by day and their onboarding process is also very smooth.
I have tried multiple WhatsApp platforms before and Zoko by far is the smoothest to work with. It's a bit expensive but the support team, ease of use & customisations make up for it! The team is very helpful & puts in effort and time to understand the requirements and help you implement them. Highly recommended!
Thank you for sharing your positive experience with Zoko! We are delighted to hear that you find our platform smooth and user-friendly. At Zoko, we always prioritize our customers' needs and aim to provide the best support possible. Your feedback reaffirms our commitment to delivering top-notch service and understanding our clients' unique requirements. We truly appreciate your recommendation and look forward to continuing to serve you in the future. Thanks for choosing Zoko!
This app help our team a lot to to take our business next level. ZOKO's interface is very intuitive and easy to use. It is single platform, have multiple users to reply to messages and an intuitive application with excellent functionality. I really like this app..
Zoko is a lifesaver. From communicating with the customers through broadcast messages to different flows that help with sales and customer retention, all the features offered are so efficient. Plus, the team is always available to guide whenever required and address all doubts very clearly.
I use this app like 90% out of 20 Hours day. Life Saver and an Impression Creator. Team People like Abbee and Jayesh are true Ambassadors. It puts a conversation with a customer into such an ease that doing business is super smooth... I recommend this to all MSME's... Way to Go ZOKO... Zoko, Taali Thoko...
Special thanks from Abee and Jayesh! So happy to hear that Zoko is being put to great use for your business.
Zoko is a true lifesaver for my Shopify store. Their automation message templates have revolutionized customer engagement. With quick replies at my fingertips, I can respond to inquiries lightning-fast, providing top-notch service. And the broadcast messaging feature? It's a game-changer for promotions and updates. Zoko simplifies it all, making my Shopify business run like a well-oiled machine. If you want to level up your customer communication, Zoko is the way to go!
Thank you for sharing your positive experience with Zoko!
We are thrilled to hear how our automation message templates and broadcast messaging feature have significantly enhanced your customer engagement and streamlined your operations. It's rewarding to know that our solutions are making a tangible difference in the way you manage your Shopify store, and we're committed to continuing to provide tools like Zoko to help entrepreneurs like you excel in your customer communication efforts. Your success is our priority, and we look forward to supporting your business's growth further!
Perfect Whatsapp automation tool. # Automated Team Routing
# Excellent UI which makes things smoother.
# Plug-N-Play Integration
# Quick Replies, Templates, Orders Status Automation
# Most Notably friendly team, who responds promptly.
Thank you! Looks like you love all our features :-) . Appreciate that you mention our UI and the smooth experience. We are releasing 2.0 in April , which will make things even zippier!
Best whatsapp communicating app with an amazing support team behind it. I really recommend it. Fantastic support team. Friendly team . Definitly recomend to others. Thank You
Thank you so much for your wonderful feedback! We're absolutely thrilled to hear that you're enjoying our WhatsApp communication app and that our support team has been able to assist you effectively.
Our team strives to provide friendly and efficient service, so knowing we've made a positive impact means a lot to us. If there's anything else we can do to enhance your experience, please don't hesitate to reach out. Thanks again for your recommendation and for being a valued member of our community! 🌟📱💬
The app is very easy to use, it's super helpful & makes it really easy to connect with our customers. The support team is very reactive