Reviews (185)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer communication and boosting conversion rates, particularly through effective abandoned checkout recovery. It features automated WhatsApp messaging for order confirmations, shipping updates, and marketing campaigns, with customizable templates and automation flows. The user-friendly interface and seamless Shopify integration simplify workflows, while AI chatbots provide quick, human-like responses. Merchants also praise the exceptional customer support, noting the team's responsiveness and helpfulness in onboarding and troubleshooting.
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I use this app like 90% out of 20 Hours day. Life Saver and an Impression Creator. Team People like Abbee and Jayesh are true Ambassadors. It puts a conversation with a customer into such an ease that doing business is super smooth... I recommend this to all MSME's... Way to Go ZOKO... Zoko, Taali Thoko...
Special thanks from Abee and Jayesh! So happy to hear that Zoko is being put to great use for your business.
Perfect Whatsapp automation tool. # Automated Team Routing
# Excellent UI which makes things smoother.
# Plug-N-Play Integration
# Quick Replies, Templates, Orders Status Automation
# Most Notably friendly team, who responds promptly.
Thank you! Looks like you love all our features :-) . Appreciate that you mention our UI and the smooth experience. We are releasing 2.0 in April , which will make things even zippier!
The app is very easy to use, it's super helpful & makes it really easy to connect with our customers. The support team is very reactive
Their customer support is absolutely ahead of the game. The backend functionalities are modern, not cluttered, and very easy to use.
Only the pricing is a little out of our budget, but that clause aside, it is a great company to work with.
Was a pleasure, thanks team Zoko!
Love Zoko, the app is very seamless and if anything has an issue the support team helps us on time to get things done. Very cool app.
Thank you so much for your positive feedback! We're thrilled to hear that you're enjoying Zoko and finding our support team responsive and helpful.
We are excited about working with you on more use cases like timely shipping updates to customer on WhatsApp.
Our goal is to provide a seamless experience for our users, and it's always encouraging to know we're on the right track. Thanks for choosing Zoko! 🌟
This is the first time i am writing a review and i truly appreciate their team, the support is just awesome.
I am absolutely blown away by Zoko, the Shopify app! The support team is nothing short of amazing - they go above and beyond to ensure every query is addressed promptly and effectively. Their dedication to customer satisfaction truly sets them apart from other WhatsApp tools I've used in the past.
The user interface is simply awesome! It's intuitive, clean, and makes navigation a breeze. I love how user-friendly it is, making my experience with Zoko incredibly seamless.
Furthermore, the functionality of this app is top-notch. It streamlines the WhatsApp integration process like a dream, making it a valuable addition to any Shopify store.
In comparison to other WhatsApp tools, Zoko stands head and shoulders above the rest. It's not just a tool; it's a game-changer. If you're looking for an efficient, user-friendly, and support-rich app, look no further. Zoko is the way to go!
Kudos to the Zoko team for creating such an outstanding app!
Made our day!
Thank you so much for taking the time to write such a detailed and glowing review! It's heartwarming to hear that Zoko has made such a positive impact on your Shopify experience. We've always strived to prioritize customer satisfaction and offer a top-tier product, so it's fantastic to hear that our efforts are resonating with our users. Your feedback not only serves as a testament to our team's dedication but also motivates us to keep pushing the boundaries and improving. Thanks again for choosing Zoko, and we promise to continue delivering excellence!
Me ha gustado mucho el trabajo del equipo de Zoko y la agilidad con que solucionan los inconvenientes, han crecido mucho en este tiempo y no cambiaria de proveedor.
Muchos Gracias Amigos!
Great App, Easy to use. All customers at one place and can connect with them in one click. Super helpful
A great app - and the WhatsApp integration is easy to use.
It helps increase sales, and conversion rates too. The flows helped us in getting reviews and sending order updates too.
We are using this app for conversions aswell as for promotional activities. This works amazing and is backed by super helping team. Easy integration and great customer support. Highly recommended :)