Reviews (205)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting engagement, noting a 25-50% read ratio for WhatsApp broadcasts over email. It centralizes communications across WhatsApp, Facebook, and Instagram, and automates messages like order confirmations. The Shopify integration enhances customer interactions, improving satisfaction and conversion rates. Merchants appreciate the user-friendly interface, responsive support, and detailed analytics. Despite cost concerns, the ROI is substantial, with continuous app improvements noted.
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Zoko has been a fantastic addition to our business. The WhatsApp integration is seamless, and the automated flows have greatly improved our customer support and marketing processes. The Zoko support team is always incredibly helpful and quick to resolve any issues. Their responsiveness and dedication truly set them apart.
A very good partner for shopify!
They are taking care and are always willing to help quick!
I can´t say anything negative about Zoko :)
We're delighted to hear such high praise for Zoko as your Shopify partner! It's wonderful to know that our dedication to swift and supportive service is making a positive impact on your experience. Our team is committed to excellence, and your feedback is a valuable affirmation of our efforts. We're here to assist you in any way we can, so please feel free to reach out if there's anything more we can do to support your journey with Zoko. Thank you for your trust in us! 🌟
Zoko is very powerful and not expensive! And the costumer service is quite and helpful! Hope that the mobile version will have more function in the future
We have been using this app for about 2 or 3 years and it keeps getting better! It's a complete game changer for out Customer Support Team. I would give 6 stars if I could.
I would like to say, from installing the apps on shopify and then the team brief me on google meet, all are perfect. They have best support and sale team ! Whenever i say for meeting they urgently send us google meet link and solve our problems in a mins! I got supper sales from zoko and supper support from team ! Thank you for this amazing app!
Thank you so much for your kind words and positive feedback! We're thrilled to hear that our app and support team have exceeded your expectations. At Zoko, our primary goal is to ensure our customers have a seamless experience, and it's heartening to know we're achieving that. Your success is our success, and we're glad to have played a part in your sales achievements. If you ever have any more questions or need further assistance, do not hesitate to reach out. We're always here to help. Thanks again for choosing Zoko! 🌟
Zoko has revolutionized our customer service and WhatsApp broadcast capabilities. With its user-friendly interface, efficient broadcasts, robust customer service tools, and commitment to security, it's a must-have for businesses. Zoko's reliability, responsive support, and regular updates make it an exceptional choice. Highly recommended!
Thank you for your glowing review! We're thrilled to hear how Zoko has transformed your customer service and WhatsApp broadcast operations. It's heartening to know that you've found our interface user-friendly and appreciate our dedication to security and continuous improvement. Your recommendation means a lot to us.
Please know that we're always here to support and assist you. We look forward to continuing our partnership and serving you even better in the future.
Great Experience. Everything was smooth and easy with ZOKO. Highly recommended for everyone who wants to grow their business. They have excellent team to help you.
Thank you so much for the awesome review! We're super stoked to hear you had a smooth experience with ZOKO. Our team rocks at helping businesses thrive, and we're all about that growth. Your shoutout means the world to us. If you ever need anything down the road, just holler. Keep crushing it! 🇺🇸🌟
Zoko is a good platform for driving sales and instead of calling every customer you can just text them a confirmation message and let them confirm themself and also the abandoned cart recovery was a success every potential customer was recovered using this option and we could also solve many customer queries with that option
Chandu and the Zoko team played a crucial role in app setup, elevating my store's efficiency and competitive edge. Their patient support, smooth integration, and user-friendly interface have streamlined workflows and improved customer service, establishing Zoko as an exceptional platform.
Thank you immensely for your kind words and positive feedback.
We're elated to hear that Chandu and the entire Zoko team could assist in enhancing the efficiency of your store. Your satisfaction is our utmost priority, and we're glad the platform could deliver on its promise of streamlining workflows and improving customer service. We look forward to our continued collaboration.
The best whatsapp, facebook and instagram communication app on the market and believe me when I say we tried them all. Nothing compares to Zoko and the capabilities it has. I would recommend any company who is struggling with the different communication platforms to try Zoko.
Thank you for your glowing review!
We're thrilled to hear that Zoko stands out as the premier communication app for WhatsApp, Facebook, and Instagram among all the options you've tried. Our team has worked diligently to optimize its capabilities, and it's heartening to know that it's making a difference for businesses like yours. We appreciate your recommendation and your encouragement will remind us to continually enhance Zoko for merchants like you.