Reviews (185)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer communication and boosting conversion rates, particularly through effective abandoned checkout recovery. It features automated WhatsApp messaging for order confirmations, shipping updates, and marketing campaigns, with customizable templates and automation flows. The user-friendly interface and seamless Shopify integration simplify workflows, while AI chatbots provide quick, human-like responses. Merchants also praise the exceptional customer support, noting the team's responsiveness and helpfulness in onboarding and troubleshooting.
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We have used Zoko for some time now and what we like best is their amazing customer service. The onboarding is just so smooth and their team is readily available to guide. Highly recommended!
Nos ha gustado muchisimo, es muy amigable y fácil de navegar. El equipo de servicio está muy pendiente de ti todo el tiempo.
This app change our operations team world! We've wanted everything this app has for a lot of time, but could no find anything as easy to setup and with such a great support team like Zoko. We got verified in Whatsapp which is a big PRO, and in every step Zoko team was very supportive, obviously through whatsapp! Highly recommend!
So far so good. Reliable and no issues. Easily set up our WhatsApp approvals and templates. What's lacking is a function where we can leave messages or tasks for other team members. The current setup where team messages are left at the same place as the conversation with customers is not good because there is a risk we'll forget to turn on private mode. Would be great if they can set up something like Shopify Inbox (or just integrate with Shopify Inbox).
Thanks for kind words and also special thanks for the suggestion on tasks and the improvement to private notes.
We have both in the product map. Will keep you posted on progress
Nice Application easy to implement, Good Experience with Zoko Team, I highly recommend people to use it.
Thanks for the positive review. We look forward to continuing the great experience you are having. :-)
We have tried other WhatsApp Business API services and could never utilise it. With that experience, we were first hesitant to try zoko but from the sales team we could tell that this service was not the same as the others out there. The entire team has been so helpful and really takes good care of our account. They help you with strategies how to increase the ROI and we have been in touch multiple times over video calls to make sure this app is working for our business. It is very exciting what this app can do for online businesses. If you haven't tried it yet, you are missing out. PS: Thank you so much Nash for taking care of our account. You are the best!
Thank you for sharing your positive experience with our team and Zoko's WhatsApp Business API service! We're thrilled to hear that you've found value in our offerings and the personalized attention we provide to each of our clients. Nash and the rest of our team are dedicated to ensuring that our partners succeed. Your feedback only reinforces our commitment to excellence. We're excited about the potential our app brings to online businesses, and we're glad you've seen its impact firsthand. Please don't hesitate to reach out if you need further assistance or have any feedback. Thank you for trusting Zoko, and we look forward to continuing to support your business growth! 🚀
Zoko is very powerful and not expensive ...
amazing service provide it from amazing staff also price is for the service is fair
Espectacular la aplicación. Espectacular el servicio que ofrece ésta gran empresa tecnológica.
Sin lugar a dudas es la mejor aplicación whatsaap del mercado.
Great guys, great job, I'm very happy that I started working with them.
They are making my store more effective, it's looking like I'm playing with the big ones.
Thank you for your patience.
The experience with zoko has been very smooth. Had a few issues in creating some templates but the sales team were quite patient and efficient. They help us, guide us and are open to answer all questions and concerns. Very responsive team. It allows multiple agents at the same time. You can view all agent conversations anytime you wish, just switch to that agent's icon.
Thank you for taking the time to share your experience with Zoko. We're thrilled to hear that you found our platform smooth to use and appreciate the feedback on our sales team. At Zoko, we prioritize providing exceptional support to our users, and we're glad our team was there to assist and guide you through the process.
We understand the importance of seamless communication, especially when multiple agents are involved. It's great to hear that you found value in our feature that lets you view all agent conversations at your convenience.
Your feedback is invaluable to us, and we'll continue to work hard to ensure our platform and services meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Zoko!