Reviews (214)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective WhatsApp marketing tools that boost customer engagement and conversions, with some reporting up to 700% ROI. Features include WhatsApp broadcast, AI chatbots, and automated messaging for orders and shipping. It integrates smoothly with Shopify and major social platforms, enhancing workflow automation. Merchants also appreciate the responsive and helpful customer support, which offers real-time assistance.
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We have tried other WhatsApp Business API services and could never utilise it. With that experience, we were first hesitant to try zoko but from the sales team we could tell that this service was not the same as the others out there. The entire team has been so helpful and really takes good care of our account. They help you with strategies how to increase the ROI and we have been in touch multiple times over video calls to make sure this app is working for our business. It is very exciting what this app can do for online businesses. If you haven't tried it yet, you are missing out. PS: Thank you so much Nash for taking care of our account. You are the best!
Thank you for sharing your positive experience with our team and Zoko's WhatsApp Business API service! We're thrilled to hear that you've found value in our offerings and the personalized attention we provide to each of our clients. Nash and the rest of our team are dedicated to ensuring that our partners succeed. Your feedback only reinforces our commitment to excellence. We're excited about the potential our app brings to online businesses, and we're glad you've seen its impact firsthand. Please don't hesitate to reach out if you need further assistance or have any feedback. Thank you for trusting Zoko, and we look forward to continuing to support your business growth! 🚀
Espectacular la aplicación. Espectacular el servicio que ofrece ésta gran empresa tecnológica.
Sin lugar a dudas es la mejor aplicación whatsaap del mercado.
Great guys, great job, I'm very happy that I started working with them.
They are making my store more effective, it's looking like I'm playing with the big ones.
Thank you for your patience.
Awesome product/app - stable app, quick customer support, awesome features.
I switched from Interakt, Delightchat, and Wati - some have poor customer support, unstable app, and messages not triggered properly.
Thank you so much for your positive feedback! We're thrilled to hear that you're enjoying our product and finding our customer support responsive and helpful. It's great to know that our features are meeting your needs effectively.
We understand that every business has its unique requirements and that finding the right fit is crucial. While we're glad you've found our app to suit your needs, we also recognize the value that other services like Interakt, Delightchat, and Wati offer to their customers. Each platform has its strengths and areas for improvement, and we respect the effort they put into serving their users. Hopefully with our deep Shopify integration and ChatGPT powered order taking , we continue to break new ground together with you!
I love this app, very helping our business and customer service. The staff support quick respond and help us to explore/optimize the feature
Many feature you can get in this apps and hope can grow more
The experience with zoko has been very smooth. Had a few issues in creating some templates but the sales team were quite patient and efficient. They help us, guide us and are open to answer all questions and concerns. Very responsive team. It allows multiple agents at the same time. You can view all agent conversations anytime you wish, just switch to that agent's icon.
Thank you for taking the time to share your experience with Zoko. We're thrilled to hear that you found our platform smooth to use and appreciate the feedback on our sales team. At Zoko, we prioritize providing exceptional support to our users, and we're glad our team was there to assist and guide you through the process.
We understand the importance of seamless communication, especially when multiple agents are involved. It's great to hear that you found value in our feature that lets you view all agent conversations at your convenience.
Your feedback is invaluable to us, and we'll continue to work hard to ensure our platform and services meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Zoko!
The abandoned cart recoveries that we got out of this app was terrific ! We also found some useful workflows for some exception cases. Over all highly recommended !
ZOKO team is far the best help in terms of onboarding and support. Highly recommend using their service!
Thanks for the positive words! We hope you do a lot of selling on WhatsApp using Zoko!
THANKS ZOKO, TREMENDOUS SERVICES, THEY DELIVERED WHAT THEY HAVE NOT PROMISED, HOPE TO WORK WITH YOU FOR LONG TERMS, LIKE VERY LOOOONG
We have tried at least 5 different companies for WhatsApp Api and non of them comes close to Zoko in functionality. If WhatsApp is a popular communication medium in your region give Zoko a try, you wont be disappointed with the results! P.s great customer service!