Zoko ‑ WhatsApp Catalog & API , 172 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its intuitive interface and robust functionality, particularly its ability to streamline WhatsApp integration and automate messages. It allows multiple agents to operate simultaneously and provides a real-time view of conversations. The app's responsive customer support and comprehensive training resources are also appreciated. Its broadcast messaging feature is seen as a game-changer for promotions. Many find it an affordable solution that enhances customer service and potentially boosts sales.
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Awesome product/app - stable app, quick customer support, awesome features.
I switched from Interakt, Delightchat, and Wati - some have poor customer support, unstable app, and messages not triggered properly.
Thank you so much for your positive feedback! We're thrilled to hear that you're enjoying our product and finding our customer support responsive and helpful. It's great to know that our features are meeting your needs effectively.
We understand that every business has its unique requirements and that finding the right fit is crucial. While we're glad you've found our app to suit your needs, we also recognize the value that other services like Interakt, Delightchat, and Wati offer to their customers. Each platform has its strengths and areas for improvement, and we respect the effort they put into serving their users. Hopefully with our deep Shopify integration and ChatGPT powered order taking , we continue to break new ground together with you!
The Zoko sales and tech team is remarkable. They go above and beyond to offer assistance in every way possible. They possess excellent listening skills, remarkable patience, and extensive knowledge. They guide you through the process and ensure you grasp the concepts. If you encounter any challenges, they are consistently available to provide support and aid. I've recently begun working with Zoko, and while there's much to learn and discover, it's reassuring to have the unwavering support of the Zoko team. Hats off to Rahul Ved and Chandu Appasani.
Thank you so much for your kind words about our Zoko team! It warms our hearts to hear how Rahul Ved, Chandu Appasani, and the rest of the crew have been like guiding stars for you, with their top-notch listening ears, endless patience, and a deep well of knowledge.
We're over the moon to know they've been right there with you, making sure you're comfortable and confident every step of the way. Remember, we're always just a holler away if you need any help or have questions as you keep exploring the exciting world of Zoko. Your appreciation means the world to us, and we can't wait to keep on being part of your journey. Hats off to you too for being such a fantastic customer! 🌟🎩👍
Zoko is a true lifesaver for my Shopify store. Their automation message templates have revolutionized customer engagement. With quick replies at my fingertips, I can respond to inquiries lightning-fast, providing top-notch service. And the broadcast messaging feature? It's a game-changer for promotions and updates. Zoko simplifies it all, making my Shopify business run like a well-oiled machine. If you want to level up your customer communication, Zoko is the way to go!
Thank you for sharing your positive experience with Zoko!
We are thrilled to hear how our automation message templates and broadcast messaging feature have significantly enhanced your customer engagement and streamlined your operations. It's rewarding to know that our solutions are making a tangible difference in the way you manage your Shopify store, and we're committed to continuing to provide tools like Zoko to help entrepreneurs like you excel in your customer communication efforts. Your success is our priority, and we look forward to supporting your business's growth further!
We had to sort out a few issues when we started but these were patiently resolved by their sales and on boarding teams.
Zoko overall API service works well, dashboard is easy to navigate and most importantly, they have a helpful team. I hope to leverage some of their additional services from Flow Hippo to automate some more flows & create better user journey's for our customers.
Thank you for taking the time to share your experience with Zoko. We're pleased to hear that our sales and onboarding teams were able to assist you in ensuring you had a smooth experience. Your feedback on our WhatsApp API service and dashboard is much appreciated, and we're especially delighted to know that you've found our team to be helpful.
We're excited about the prospect of you leveraging additional automations to increase sales. Our aim is always to provide tools and solutions that enhance user journeys, and we look forward to supporting you further in achieving that goal.
Todo excelente, el servicio del equipos es muy bueno, cualquier duda te resuelven
The best WhatsApp app out there! Great features, fairly priced and with an amazing support team behind it. I really recommend it. We've been using it for more than a year now and couldn't be more happy.
Thank you so much for your glowing review! We're thrilled to hear that you've been enjoying our app and finding value in its features. Our support team takes great pride in assisting our users, and it's heartwarming to know their efforts are appreciated. Your continued trust and recommendation mean the world to us.
Here's to many more years of seamless communication and collaboration. 🌟📱💬
We highlyrecommend Zoko!! Zoko helps our store to communicate better with our store buyers & visitors. The app itself is easy to navigate and they also provide helpful guideline videos, so you can learn by yourself to set all things. And most importantly, their customer service is very nice and fast-response (esp. Chandu & Jayesh!!!).
Thank you for your glowing review! We're thrilled to hear that Zoko has been instrumental in enhancing the communication between your store and its buyers and visitors. Our team always strives to create an intuitive experience and we're glad that our guideline videos have been helpful. I'll be sure to pass on your kind words to Chandu, Jayesh, and the rest of the team. Your feedback motivates us to keep improving and offering top-notch customer service. Please don't hesitate to reach out if you need any further assistance. Cheers!
Tried out couple of other options in the market for whatsapp... On the product front, zoko seems user friendly, it solves majority of the problems seamlessly.
Thank you for taking the time to share your experience with our product. We're thrilled to hear that Zoko stands out in the market and has effectively minimized your frustrations with using WhatsApp for business.
Our team is dedicated to providing seamless solutions, and your feedback reinforces our commitment to excellence. We're excited about our continued partnership and are eager to support you further. Thanks for placing your trust in us!
Zoko and the team has been very helpful since day one, I have already signed up with them for both of my stores. I am able to actively use the app and engage with my customers well. Also love the element where they are open to feedback and improvements of their services.
Thank you so much for taking the time to share your positive experience with Zoko and our team. We're thrilled to hear that you've chosen us for both of your stores and that our app has been instrumental in engaging with your customers.
Your feedback is invaluable to us, and we're always eager to learn and improve. We look forward to continuing our partnership and serving you even better in the future.
Love Zoko, the app is very seamless and if anything has an issue the support team helps us on time to get things done. Very cool app.
Thank you so much for your positive feedback! We're thrilled to hear that you're enjoying Zoko and finding our support team responsive and helpful.
We are excited about working with you on more use cases like timely shipping updates to customer on WhatsApp.
Our goal is to provide a seamless experience for our users, and it's always encouraging to know we're on the right track. Thanks for choosing Zoko! 🌟