Reviews (185)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer communication and boosting conversion rates, particularly through effective abandoned checkout recovery. It features automated WhatsApp messaging for order confirmations, shipping updates, and marketing campaigns, with customizable templates and automation flows. The user-friendly interface and seamless Shopify integration simplify workflows, while AI chatbots provide quick, human-like responses. Merchants also praise the exceptional customer support, noting the team's responsiveness and helpfulness in onboarding and troubleshooting.
Refine
-
By rating
Best WA Tool from Zoko.
Liked the automation feature for Shopify. Helped our customer care team a lot.
Thank you for the positive review! We are glad that you liked the automaton features
The App is just perfect and the customer service is commendable, it's one of the best App I have come across
Amazing app. Very user friendly. And a really great, friendly & responsive support team. 10/10 recommend.
We have been using Zoko since 2 months. This has enabled us in reaching out to our customers conveniently and sending them details about our products. Zoko team has been giving great support throughout!
The integration and the automation works very smooth. It has made our workflow super easy and talking about the UI, it is very simple. It is very helpful for the customer service and other features to grow your business.
Overall, It's a great platform.
I've been using Zoko for some time now - very happy with customer support & onboarding was effortless! Its great UI, very intuitive, and a lot of useful features for a Shopify merchant. Customer service just got easier!
Thanks for the positive words on our UI and features! we also love having you as a customer!
I use this app 1-2 months already. Help a lot.
The automation is very good and helpful. Save time & money. Recommended to use!
Great customer service and support - we needed a few crucial API integrations with other third party providers which was done seamlessly! Our whatsapp channels is a lot stronger today, thanks to Zoko :)
We really really recommend Zoko!! Zoko helps our store to communicate better with our store buyers & visitors. The app itself is easy to navigate and they also provide helpful guideline videos, so you can learn by yourself to set all things. And most importantly, their customer service is very nice and fast-response (esp. Akhila!!!).
The Zoko team - especially Nandan really helped me out to set up the app. It literally took me 2 days to set the entire thing up and they were patient and explained it really well. As far as the app is concerned it definitely has helped me grow. Helped me in recovering abandoned orders. Hoping for it work more as I am going to start sending broadcasting messages.