Reviews (185)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer communication and boosting conversion rates, particularly through effective abandoned checkout recovery. It features automated WhatsApp messaging for order confirmations, shipping updates, and marketing campaigns, with customizable templates and automation flows. The user-friendly interface and seamless Shopify integration simplify workflows, while AI chatbots provide quick, human-like responses. Merchants also praise the exceptional customer support, noting the team's responsiveness and helpfulness in onboarding and troubleshooting.
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Zoko was very helpful and efficient in getting us started on the platform, customer support was readily available. Will definitely be happy to continue using their services. Special shoutout to Aaquib for the great support.
Best whatsapp CRM tools out there. handles all our use cases pretty well. also the customer support is awesome
We had to sort out a few issues when we started but these were patiently resolved by their sales and on boarding teams.
Zoko overall API service works well, dashboard is easy to navigate and most importantly, they have a helpful team. I hope to leverage some of their additional services from Flow Hippo to automate some more flows & create better user journey's for our customers.
Thank you for taking the time to share your experience with Zoko. We're pleased to hear that our sales and onboarding teams were able to assist you in ensuring you had a smooth experience. Your feedback on our WhatsApp API service and dashboard is much appreciated, and we're especially delighted to know that you've found our team to be helpful.
We're excited about the prospect of you leveraging additional automations to increase sales. Our aim is always to provide tools and solutions that enhance user journeys, and we look forward to supporting you further in achieving that goal.
Good APP with Good service! The service was very attentive and assisted us in setting up well. The product is very useful. Go for it!
This is the BEST one I've used till date. They got me a green tick on whatsApp within a day. And all the functionalities are wonderful. They have a SUPERB team that is accessible and helps you resolve any issues within minutes. I highly recommend this for anyone who wants automation through WhatsApp.
It helped me to have professional conversion and update them about their orders in a hazzle free way.
Thanks of your review! glad we were able to help you organize your whatsapp channel to a professional level
Neat and easy solution for WhatsApp integration. Love the ability to make orders for WhatsApp without leaving the app. Broadcast also comes handy and creates a lot of conversations. Amazing customer support. Must try if you want to integrate WhatsApp.
Thanks for the great review! glad you loved using Zoko
Have been using this app for about a year in my store. Best app for whats app and a great team behind it with prompt support service. It's a MUST have!
It's a very useful App, the support team is also excellent. This app covers all the automations and provides various other solution which is very helpful in customer engagement and post purchase communication.
thanks! we are very encouraged by the response you are getting for your post purchase communication.
We are adding specific triggers like being able to send customer messages based on what product the customer has bought. will announce soon
The best app and amazing support from the team. It works best and can see the result instantly. Easy to stay in touch with the customers.