Zoko: WhatsApp for D2C Brands
- Pricing
-
From $49.99/month. Free trial available.
- Rating
- 4.9 (403)
- Developer
- Bourbon Science Inc.
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WhatsApp marketing automation for D2C: AI flows, abandoned cart recovery, WhatsApp chat inbox
Zoko connects your Shopify store to WhatsApp® for marketing, sales, support and automation. Run broadcast campaigns to segmented lists, set up abandoned cart recovery with automated flows, send order notifications, and handle conversations in a multi-agent shared inbox. Zoko's flow builder makes WhatsApp automation simple, and AI chatbots work directly with your Shopify data, so messages reach the right customer. Take WhatsApp calls, send voice notes and translate messages in real time.
- Customers browse your Shopify catalog and buy inside WhatsApp - no redirect
- Send WhatsApp campaigns using Shopify segments - purchases, tags, activity
- Whole team, one WhatsApp number - chats, calls, voice notes and live translation
- Recover carts, send post-purchase updates, upsells & retention - fully automated
- Answer customer questions with AI - your team steps in only when it matters
Languages
English
Works with
- Checkout Apps
- Facebook Messenger
- Judgeme
- WhatsApp API
Categories
Real-time messaging
Automated responses
Pricing
Choose the plan that best fits your business.
Starter
$49.99 / month
Meta Rates · Instagram $9.99/mo · Custom flows $5.99/flow/mo · AI bots from $24.99/mo/bot
Features
- Best for early-stage, pay-as-you-grow
- $0.015/conversation - no monthly cap
- Unlimited agents, no per-seat fees
- WhatsApp catalog synced from Shopify
- Broadcast to Shopify segments
- Multi-agent shared inbox
- Pre-built Shopify flows free
- Zoko AI bots available as paid add-on
7-day free trial
Plus
$79.99 / month
$0.00199/conv beyond 5K · Meta's rates · Instagram $9.99/mo · Custom flows $5.99/flow/mo · AI bots from $24.99/mo/bot
Features
- Best for growing D2C brands
- 5K conv/mo - no Zoko conversation fee
- 5 agents - add more at $15/agent/mo
- WhatsApp catalog synced from Shopify
- Broadcast to Shopify segments
- Multi-agent shared inbox
- Pre-built Shopify flows free
- Zoko AI bots available as paid add-on
7-day free trial
Elite
$139.99 / month
$0.00099/conv beyond 100K · Meta's rates · Instagram $9.99/mo · Custom flows $5.99/flow/mo · AI bots from $24.99/mo/bot
Features
- Best for scaling D2C brands
- 100K conv/mo - no Zoko conversation fee
- 10 agents - add more at $12/agent/mo
- WhatsApp catalog synced from Shopify
- Broadcast to Shopify segments
- Multi-agent shared inbox
- Pre-built Shopify flows free
- Zoko AI bots available as paid add-on
7-day free trial
Max
$499.99 / month
$0.00049/conv beyond 5M · Meta's rates · Instagram $9.99/mo · Custom flows $5.99/flow/mo · AI bots from $24.99/mo/bot
Features
- Best for high-volume D2C brands
- 5M conv/mo - no Zoko conversation fee
- 30 agents - add more at $9/agent/mo
- WhatsApp catalog synced from Shopify
- Broadcast to Shopify segments
- Multi-agent shared inbox
- Pre-built Shopify flows free
- Zoko AI bots available as paid add-on
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (403)
I replaced multiple apps with Zoko and it has honestly simplified a huge part of our Shopify operation.
We now use it for abandoned checkout recovery, COD order confirmation, transactional WhatsApp updates, delivery notifications, review requests, and customer support. I was also able to build account-wide rules using Shopify customer tags, so customers we flag as spam are automatically excluded from our flows.
The biggest win for me is how flexible the automation builder is. Once you understand how the flows, conditions, Shopify data, and WhatsApp templates work together, you can build pretty much exactly what you need instead of trying to force your business into a rigid template.
It also replaced a much more expensive WhatsApp automation setup we were previously using, while giving us more control over the actual customer journey.
Their support helped get things sorted out quickly when i first started using their app.
If you run a Shopify store where WhatsApp is an important part of sales, COD confirmation, order updates, or customer retention, Zoko is genuinely one of the most useful apps I’ve added to the store.
This application is highly effective for customer service. It allows you to connect both WhatsApp and Instagram, manage customer inquiries efficiently, and create draft orders quickly and easily.
Excellent product. The app works great, its intuitive and simple. Zoko AI will take some training but once its trained it works great and converts sales efficiently. The customer success team is super helpful and has a lot of insight to offer to improve the improve the operations on the app
Support
App support provided by Bourbon Science Inc..
Resources
Developer
Launched
December 8, 2020
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