Zoko: WhatsApp CRM

Zoko: WhatsApp CRM

Pricing
From $39.99/month. Free trial available.
Rating
4.7 (249)

Use your store data to chat, sell, recover carts and run segmented WhatsApp marketing campaigns.

Zoko helps e-commerce brands use WhatsApp to recover abandoned carts, convert COD orders, send WhatsApp broadcasts, and support customers at scale. Take orders on WhatsApp, drive upsells, and automate customer journeys based on store or chat activity. With WhatsApp chatbots, cart recovery flows, marketing automation, multi-agent inboxes, and much more, Zoko powers sales, support, and retention for 3000+ fast-growing DTC brands across 70+ countries.

Zoko helps e-commerce brands use WhatsApp to recover abandoned carts, convert COD orders, send WhatsApp broadcasts, and support customers at scale. Take orders on WhatsApp, drive upsells, and automate customer journeys based on store or chat activity. With WhatsApp chatbots, cart recovery flows, marketing automation, multi-agent inboxes, and much more, Zoko powers sales, support, and retention for 3000+ fast-growing DTC brands across 70+ countries. more
  • WhatsApp Catalog: Sync your Shopify catalog and take orders on WhatsApp.
  • Broadcast: Market to the right customers with dynamic customer segments.
  • Order Notifications: Enhance post order experience with automated notifications.
  • Flows: Recover abandoned carts, collect reviews, build chatbots and a lot more.
  • ChatGPT: Streamline customer interactions by using ChatGPT powered bots.

Languages

English

Works with

  • WhatsApp
  • Instagram
  • Facebook Messenger
  • Judgeme
  • Shipping Apps
  • Checkout Apps

Pricing

Starter

$39.99 / month

$0.015/conversation plus Fair Use Charges per zoko.io/pricing

  • WhatsApp Catalog
  • Official Blue Tick WhatsApp API account
  • WhatsApp Broadcast
  • WhatsApp Review Collection
  • WhatsApp Cart Recovery
  • WhatsApp Flows
  • Facebook, Insta, Google Sheets, ChatGPT
  • ....many more

7-day free trial

Plus

$64.99 / month

Fair Use Charges per zoko.io/pricing

  • WhatsApp Catalog
  • Official Blue Tick WhatsApp API account
  • WhatsApp Broadcast
  • WhatsApp Review Collection
  • WhatsApp Cart Recovery
  • WhatsApp Flows
  • Facebook, Insta, Google Sheets, ChatGPT
  • .... and many more

7-day free trial

Elite

$114.99 / month

Fair Use Charges per zoko.io/pricing

  • WhatsApp Catalog
  • Official Blue Tick WhatsApp API account
  • WhatsApp Broadcast
  • WhatsApp Review Collection
  • WhatsApp Cart Recovery
  • WhatsApp Flows
  • Facebook, Insta, Google Sheets, ChatGPT
  • .... and many more

7-day free trial

Max

$404.99 / month

Fair Use Charges per zoko.io/pricing

  • WhatsApp Catalog
  • Official Blue Tick WhatsApp API account
  • WhatsApp Broadcast
  • WhatsApp Review Collection
  • WhatsApp Cart Recovery
  • WhatsApp Flows
  • Facebook, Insta, Google Sheets, ChatGPT
  • .... and many more

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (249)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for enhancing customer communication via WhatsApp, noting improved conversion rates and streamlined order confirmations. It features automation for updates, promotions, and cart recovery, integrated with Shopify for easy data management. Additional highlights include multi-agent support, no-code chatbots, and product sharing via WhatsApp. The support team is praised for their responsiveness and helpfulness, especially during onboarding.

September 8, 2025

we’ve been using zoko’s whatsapp api for a while now, and it’s been a really good addition for our business.
• the chatbot makes day to day customer conversations so much easier to handle
• their support team is quick to respond and always helpful
• tagging customers via shopify has made it simple to run targeted campaigns
• the shopify integration itself works smoothly and saves us time
• aaquib has been especially helpful in guiding us through the setup and answering questions during work hours
• overall, it’s made customer engagement and campaign management much more efficient for us

Big Bear Farms
India
4 months using the app
September 18, 2025

We’ve been using Zoko for our WhatsApp automation and customer engagement, and it has been a game-changer for our Shopify store. The platform makes it incredibly easy to set up automated flows like cart recovery, order updates, and promotional campaigns.

The integration with Shopify is seamless — our customer data, orders, and campaigns sync perfectly, which saves us a lot of manual work. The dashboard is user-friendly and gives us clear insights into campaign performance.

Most importantly, Zoko has helped us improve our conversion rates and recover more abandoned carts. Our customers also appreciate the personalized and quick communication through WhatsApp.

The support team is excellent — very responsive and always ready to guide us whenever we need help.

Overall, Zoko has become an essential part of our marketing and customer experience strategy. Highly recommended for any Shopify brand looking to scale their WhatsApp marketing in a structured and efficient way!

maspar
India
About 1 month using the app
September 8, 2025

Zoko is a great app for any business starting up. We started using it and it has good automation features that helped providing us efficiency.

Aaquib has been amazing for us. He has always gone above and beyond to create things which were specific to our use case.

Surma
India
6 months using the app

Support

App support provided by Bourbon Science Inc..

Developer

Bourbon Science Inc.

3297 Mill Springs Circle Northeast, Buford, GA, 30519, US

Launched

December 8, 2020

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