Zoko: WhatsApp CRM
- Pricing
-
From $39.99/month. Free trial available.
- Rating
- 4.8 (237)
- Developer
- Bourbon Science Inc.
Featured images gallery
Use your store data to chat, sell, recover carts and run segmented WhatsApp marketing campaigns.
Zoko helps e-commerce brands use WhatsApp to recover abandoned carts, convert COD orders, send WhatsApp broadcasts, and support customers at scale. Take orders on WhatsApp, drive upsells, and automate customer journeys based on store or chat activity. With WhatsApp chatbots, cart recovery flows, marketing automation, multi-agent inboxes, and much more, Zoko powers sales, support, and retention for 3000+ fast-growing DTC brands across 70+ countries.
- WhatsApp Catalog: Sync your Shopify catalog and take orders on WhatsApp.
- Broadcast: Market to the right customers with dynamic customer segments.
- Order Notifications: Enhance post order experience with automated notifications.
- Flows: Recover abandoned carts, collect reviews, build chatbots and a lot more.
- ChatGPT: Streamline customer interactions by using ChatGPT powered bots.
Languages
English
Works with
- Facebook Messenger
- Judgeme
- Shipping Apps
- Checkout Apps
Categories
Pricing
Starter
$39.99 / month
$0.015/conversation plus Fair Use Charges per zoko.io/pricing
- WhatsApp Catalog
- Official Blue Tick WhatsApp API account
- WhatsApp Broadcast
- WhatsApp Review Collection
- WhatsApp Cart Recovery
- WhatsApp Flows
- Facebook, Insta, Google Sheets, ChatGPT
- ....many more
7-day free trial
Plus
$64.99 / month
Fair Use Charges per zoko.io/pricing
- WhatsApp Catalog
- Official Blue Tick WhatsApp API account
- WhatsApp Broadcast
- WhatsApp Review Collection
- WhatsApp Cart Recovery
- WhatsApp Flows
- Facebook, Insta, Google Sheets, ChatGPT
- .... and many more
7-day free trial
Elite
$114.99 / month
Fair Use Charges per zoko.io/pricing
- WhatsApp Catalog
- Official Blue Tick WhatsApp API account
- WhatsApp Broadcast
- WhatsApp Review Collection
- WhatsApp Cart Recovery
- WhatsApp Flows
- Facebook, Insta, Google Sheets, ChatGPT
- .... and many more
7-day free trial
Max
$404.99 / month
Fair Use Charges per zoko.io/pricing
- WhatsApp Catalog
- Official Blue Tick WhatsApp API account
- WhatsApp Broadcast
- WhatsApp Review Collection
- WhatsApp Cart Recovery
- WhatsApp Flows
- Facebook, Insta, Google Sheets, ChatGPT
- .... and many more
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (237)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting customer communication and sales through WhatsApp. It features automated messaging for updates and promotions, efficient abandoned cart recovery, and a no-code chatbot. The multi-agent support and seamless Shopify integration enhance user experience. The support team is praised for their quick and effective assistance.
Excellent App for WhatsApp Sales & Automation
We've had a great experience using Zoko so far. It has helped us confirm more orders, especially on WhatsApp, and made the order confirmation process much easier for our customers. The automation tools have saved us time, improved our response rates, and significantly boosted overall engagement.
We particularly appreciate the flexibility of the custom workflows — they’re powerful and allow us to adapt the platform to suit our specific operational needs. The Zoko support team has also been consistently helpful and responsive.
The only issue we encountered was with inventory syncing — around half of our in-stock products on the website appeared as out of stock on the WhatsApp platform. This made integration a bit of a challenge initially. However, aside from that, everything has worked smoothly.
Highly recommended for businesses looking to streamline WhatsApp communication and improve sales conversions.
We've had an excellent experience with Zoko! The platform is incredibly user-friendly and has transformed the way we manage customer communication. Its automation tools have helped us save time, improve response rates, and boost overall engagement. The custom workflows are flexible and powerful, allowing us to adapt the system to suit our specific needs. Zoko’s support team has also been fantastic—always quick to respond and genuinely helpful. Highly recommended for any business looking to elevate their WhatsApp marketing and customer service game.
Absolutely loving Zoko!
This app has honestly changed how I do business — and I’m not even finished setting up all the features yet! The possibilities feel endless, and everything just works so well. The dashboard is super easy to use and really straightforward, which makes everything feel less overwhelming.
A huge shoutout to Nishant, who has been incredible with onboarding and support. Honestly, the whole support team has been amazing — quick to reply and always helpful.
One of my favourite parts is how Zoko automates abandoned checkout messages, order confirmations, and tracking links — all through WhatsApp. In South Africa, WhatsApp is essential for business, and Zoko just makes it all flow so smoothly. The built-in AI tools are also super handy and help in ways I didn’t even realise I needed.
If you’re unsure, just give the free trial a go. I was hooked within days. Highly recommend!
Support
App support provided by Bourbon Science Inc..
Resources
Developer
Launched
December 8, 2020
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