Zoko ‑ WhatsApp Catalog & API

Zoko ‑ WhatsApp Catalog & API

Pricing
$4.99/month
Rating
4.6 (185)

Grow your Business by doing Sales, Marketing and Customer Support on WhatsApp!

Zoko is a comprehensive customer sales, marketing and support platform for WhatsApp. Once you have an official WhatsApp API account, Zoko app enables sales, customer support and marketing teams to use a single platform to send bulk WhatsApp messages, broadcasts, template messages, build chatbots with a no-code builder and manage customer queries on WhatsApp with a single team inbox

Zoko is a comprehensive customer sales, marketing and support platform for WhatsApp. Once you have an official WhatsApp API account, Zoko app enables sales, customer support and marketing teams to use a single platform to send bulk WhatsApp messages, broadcasts, template messages, build chatbots with a no-code builder and manage customer queries on WhatsApp with a single team inbox more
  • ChatGPT: Automatically collect orders inside WhatsApp
  • WhatsApp Catalog: Sync your Shopify catalog to your WhatsApp business number
  • COD Confirmation Flow & COD to Prepaid Flow to help you generate more revenue
  • Broadcast and Dynamic Segments to take your products to the right customers
  • Chatbots, Notifications, cart recovery all included

Languages

English

Works with

WhatsApp, WhatsApp API, Instagram, Facebook Messenger, WhatsApp catalog, WhatsApp Pay

Pricing

Premium

$4.99 / month

This integration requires a paid ZOKO account. Signup for a WhatsApp API account on Zoko's website

  • Cart Recovery on WhatsApp
  • Order Notifications on WhatsApp
  • WhatsApp Click to Chat Button
  • WhatsApp marketing Opt-in
  • Requires paid ZOKO account

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (185)

Overall rating
4.6
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer communication and boosting conversion rates, particularly through effective abandoned checkout recovery. It features automated WhatsApp messaging for order confirmations, shipping updates, and marketing campaigns, with customizable templates and automation flows. The user-friendly interface and seamless Shopify integration simplify workflows, while AI chatbots provide quick, human-like responses. Merchants also praise the exceptional customer support, noting the team's responsiveness and helpfulness in onboarding and troubleshooting.

October 17, 2024

I’ve been using Zoko for a year or so now, and it’s been a great tool for our online business. Integrating WhatsApp with Shopify through this app has eased our communication and automated many aspects of our customer interactions, allowing client to chat with us easily. The team at ZOKO have been kind and patient with me, teaching and helping me understand the system. Always happy to pop on a google Meet call, to assist very quickly. Thank you ZOKO team.

Smael South Africa
South Africa
Over 1 year using the app
September 24, 2024

Our Company was very lucky to find this app and we congratulate ourselves for implementing it a couple of months ago.

It had always been very difficult for us to supervise our people in charge of Customer Support because all of them were using their own phones to carry on with their assignments.

After implementing Zoko, we have been able to manage all the interactions with our customers in a centralized way, all under a single WhatsApp number and the supervision has became incredibly easy. Zoko also offers the possibility of defining roles and permissions which has proved to be a very valuable function.

On top of that, Zoko's tool Flowhippo enabled us to automate a large number of operations in each of the several stores where we have implemented it. We are really very satisfied with it and will be implementing it in every new store.

Finally we want to stress the fact that the service provided by Aaquib and all the team has helped us to implement both apps (Zoko and Flowhippo) in a very easy way. Without their help this process would have taken much more time and effort from us.

So, overall, Zoko is a great app that has been a game changer.

WowSkin
Mexico
3 months using the app
October 14, 2024

I can't say good enough things about Zoko. This software is a marketing and customer service POWERHOUSE. Customers much prefer to use whatsapp (yes, even many in the US) and they always tell us how they appreciate that we have this option.

Zoko's customer service is beyond a shadow of a doubt the best I've received for a SaaS product. Anything I want to create, they will figure out how to do it. No matter how wild the flow is.

This is easily my favorite SaaS for my shopify store.

Glov Beauty
United States
About 1 month using the app

Support

Bourbon Science Inc. can answer any questions you have about Zoko ‑ WhatsApp Catalog & API.

Developer

Bourbon Science Inc.

3297 Mill Springs Circle Northeast, Buford, GA, 30519, US

Launched

December 8, 2020

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