Interakt for WhatsApp Business

Interakt for WhatsApp Business

by interakt.shop

Cart Recovery + COD Confirmation + Bulk Campaigns + Team Inbox

4.9 of 5 stars(29 reviews)

Team Inbox & Chat Widget

Add free chat widgets to your e-store & collaborate with unlimited team members to offer customer support at scale on WhatsApp

Automated Store Notifications

Set automated reminders for COD confirmations, shipping updates, abandoned carts, & discount offers. Timely nudges will result in sales

Bulk Campaigns & Broadcasts

Set up one-time or recurring campaigns to engage your customers and sell more. Monitor campaign performance & optimize for conversions


About Interakt for WhatsApp Business

Signup by 31st Dec to get $250 of free notifications. T&C* Apply

Interakt, the Official WhatsApp Business API Solution Provider enables you to retain customers by building a great post-purchase experience on WhatsApp.

Integrate your store with Interakt and convert business inquiries into paying customers.

3 simple steps to get started with Interakt-

  1. Install Interakt
  2. Link your verified FB Biz account with Interakt
  3. Verify the number you want to link with Interakt

Green Tick Verification

Interakt applies for an official WhatsApp business API approval for your store on sign up. This helps build brand credibility.

Automated Business Notifications & Broadcast Campaigns

Engage with your customers in full-funnel conversations at every stage of their buying journey with a powerful notifications engine for seamless customer engagement and higher conversions.

Pre-purchase Notifications

  1. OOO, Welcome Greetings, Delayed Messages - Manage customer expectations by triggering automated intent-based WhatsApp messages during & after business hours.
  2. Abandoned Cart - Send instant reminders to customers nudging them to complete the purchase.
  3. Back-in-stock alerts - Send personalized alerts for every customer by linking it to their wishlists.

Post-purchase Notifications

  1. Send Order, Payment & Shipping Updates - Send pre-approved WhatsApp template message for Order Confirmation, tracking, and delivery updates.
  2. COD Order Confirmation - Eliminate the risk of COD order cancellations, send WhatsApp messages with a verification link to customers.

Loyalty & Referrals

  1. Discount & Offers - Send promotional & discount messages on WhatsApp via Interakt's to inform customers about new offers.
  2. Feedback - Ask for customer feedback through pre-approved notifications and much more.

Shared Team Inbox

Support your store customers through a shared team inbox and respond to queries instantly with a single WhatsApp Business API Number.

Conversation Analytics

Track business KPIs, agent, and campaign performance via analytics and monitor response & resolution times to improve your customer experience.

Integrations

Interakt enables quick integrations with popular eStores, CRMs & business apps. Any app can integrate smoothly with Interakt’s public APIs.

Access Interakt on the go, available on App Store & Google Play Store!

Drive Your E-commerce Store Sales with Interakt. Start your 14-day free trial today!#

*What are the T&C to avail the free notifications offer?

  1. WhatsApp Biz Account should be created between Oct 1st to Dec 31st.
  2. 1000 messages must be sent in the first 60 days of WhatsApp account creation.
  3. The offer applies to Starter or Growth Plan users only.

Media gallery

Support

Pricing 14-day free trial

See all pricing options

Free Plan

Free

  • Unlimited conversations with 200 contacts/month
  • 400 notifications/month
  • API approval & setup
  • Auto Notifications
  • Shared Inbox
  • WA Widget

Starter Plan

$15/month

Extra usage charges based on tier, and WhatsApp template costs on FB actuals

  • Unlimited conversations with 2000 contacts/month
  • API approval & setup
  • Auto Notifications
  • Shared Inbox
  • WA Widget
  • Green tick verification

Growth Plan

$35/month

Extra usage charges based on tier, and WhatsApp template costs on FB actuals

  • Unlimited conversations with 3500 contacts/month
  • Notifications with delay
  • Analytics & Reports
  • Chat automation
  • Roles & Permissions

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    90% of ratings are 5 stars
  • 4 of 5 stars
    10% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    0% of ratings are 1 stars
    (0)

Most recent reviews

Limese India

We used this app to help us communicate with our customers in a timely manner. We really like how it makes the entire process of updating our customers and providing them support over Whatsapp - extremely easy and affordable.

Root7 India

Very helpful. Using it for a while now and it has made communicating with the customers really easy.

Developer reply

October 12, 2021

Thank you team Root7 India for your review! We are rooting for you as well and look forward to help you scale your business.

JhaJi Store

We have used Interakt for the last 4 months that the store has been live. Interakt offers easy integration and a communication interface that's easy to use. My teammates have used the app for other stores built on Woocommerce as well. The team is quick with support and thorough in providing help. The app lacks features around taking orders online on whatsapp, and managing chat labels efficiently (you can't analyse the number of conversations by labels, for example). This is the reason why my rating is a 4-star instead of 5. Looking forward to more meaningful updates in the future.

Developer reply

October 12, 2021

Thank you team JhajI Store for your review and suggestions!
You would be glad to know that we plan to release the functionalities addressing your above queries very soon! Hold on tight and we look forward to help you build your business!