Reviews (477)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting email collection and sales, noting up to a 2x increase in sales. It's easy to set up and integrates well with platforms like Shopify and Klaviyo, offering customizable features that align with brand aesthetics. The app's adjustable reward probabilities enhance marketing effectiveness, and its customer support team is responsive and helpful, improving customer engagement and retention rates.
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I downloaded the app today! Ran into a snag and help was almost immediate. I look forward to using this tool to help increase sales. Thank you Wheelio!
Do not be fooled to install if you regularly change plans like me to balance monthly expenses for the store.
Hello,
the app is not free, it does have a free trial for 7 days, that helps merchants see if we can bring value.
If you read that, its written everywhere, you would understand and you wouldnt leave a review that has absolutely nothing representative of us and our support or app.
Hope you understand that,
Im sorry you had a bad day...
Have a great day,
Karlo
Love this app!!! So cool. ONLY ISSUE...on mobile after a customer clicks to submit their email and spin the wheel, screen zooms slightly and stays that way after it disappears.
Prodotto affidabile, Assistenza Clienti incredibile, rapida ed efficace!
I'm still in the trial period and I just started
so it is too early to say. We will see...
you have to do too much for it to work. i installed it...couldnt see it on my site....customer service said to try incognito and clearing cookies and blah blah blah.....the average customer isnt going to do all that to make the wheel visible. this app isnt user friendly.
I just asked him how to remove the logo and why is the pupulp not showing
look what im getting WOW
.
.
If you have only the exit intent opened up, that is the only trigger possible. If you have another app that is causing this, well I cant do anything against that (any other popups enabled?).
I said that you cant remove the logo, its mandatory, but if you really insist, you can upload an empty .png file.
Also, I dont like being threatened by reviews. You were the first 1 star review that had absolutely no sense at all and then you changed it to a 5 star review. I dont really like that attitude in general. If you like the app great, leave a review, if you dont, leave a justified review and stop using it, nobody is forcing you. Also any kind of review forcing is prohibited by Shopify.
If you need help with anything else, let me know.
Have a great day,
Karlo
Hello,
thank god you posted the email, so people can see we did nothing wrong and that your attitude was not ok and not fair.
Hope you have a great day, since this wasnt one of those.
Let us know how we can help, since we dont like to have unhappy customers and are always here to get more leads and sales.
Enjoy,
Karlo
I notice there are a few wheel templates, and I wonder if you can make more so we can use it more effectively.
Sam provided me with great valuable help setting up my wheelio and fixing my themes. thank you, Sam!
Seems like it has great potential but I just started using it. I will update my feedback once I have gotten more into it.
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