Overall rating
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting signup rates and running gamified marketing campaigns, leading to increased customer engagement and conversions. They value the customization options and smooth website integration. The support team is often praised for their quick and helpful responses. Despite its cost-effectiveness, some merchants suggest enhancements in campaign tracking and coupon management.

January 26, 2024

Thanks a lot Karlo you helped me very fast ! thankkks

About 1 month using the app
December 12, 2023

This is a fabulous App!!! I was using Privvy before this and it was soooo much more expensive! This app does everything you need it to and the customer service is fabulous! Thanks guys! your app is amazing!

Love Nelli
5 days using the app
July 4, 2023

This app has been a great tool to help us give interesting promos to our customers, and also get more email subscribers! There are various games our customers can play, and the best part is that you can use different preset themes for various holidays throughout the year, plus add your logo and message to customize the games. Highly recommend!

Darkest Fox
United States
About 4 years using the app
IT Trading d.o.o. replied July 4, 2023

Life is easy when we have the best customers!

Edited October 24, 2023

Very happy with the performance which is currently coming in around 10% signup rate. Still experimenting with a few settings to find the balance between conversions and annoyance. The support has been very good mid week. The integration with Klaviyo is very good but documentation on tailoring and filtering an email campaign is a little light, but once I figured out how the profiles were coming through and with what data, I could figure out what to do. Needed to go live to properly test it though as some functionality isn’t available in the preview mode. Advise to test in a low traffic time. Colour customizations brought the look into our website seemlessly. The documentation for some functions is absent and is the one thing that could be improved. But as I said, the support is excellent so makes up for that.
UPDATE (14thOct2023): Support is really next level. All questions are answered and they are very patient and helpful.

About 1 month using the app
March 19, 2024

Hi. Just joined up today and already love Wheelio. Had some trouble understanding set up and Karlo has been a rock star. Thanks Karlo, your patient help is instrumental for me to set up in the right way. Thanks again Team Wheelio.

April 1, 2024

Karlo was professional, friendly, and patient with my many questions. Ultimately he cleared everything up for me in our chat. The app is great, too.

Polka Dot Patty
United States
May 30, 2023

Great app, great customer service. Really helped me when I needed it! I had an issue with my theme caused by another app and they took the time to look into it even though they really didn't have to.

Olivia Wyles Creative
United States
7 months using the app
June 23, 2023

We are really satisfied with the app. We had a conversion rate of 8-10% with our previous spin wheel but we are getting around 27-30% with wheelio. The UI is really interactive with a lot of customization options. You can also customize your designs/css. Staffs are really helpful and the support is super fast. Highly recommend.

United States
About 2 months using the app
IT Trading d.o.o. replied June 26, 2023

It was a pleasure talking to you and helping with the app setup. If all the customers were this nice, we would have only 5 star reviews :) Enjoy!

September 9, 2023

It's only been a couple days, and the app already paid for itself. I'm sure it will be the same every month. I love that you can customize it to fit your brand - everything from the colors to the wording.

Puakenikeni Designs
United States
4 days using the app
June 5, 2023

Very friendly. The Chat support are very helpful. The works are clean and fabulous. excellent work.

Egypte Antique Shop
Over 2 years using the app