Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting signup rates and running gamified marketing campaigns, leading to increased customer engagement and conversions. They value the customization options and smooth website integration. The support team is often praised for their quick and helpful responses. Despite its cost-effectiveness, some merchants suggest enhancements in campaign tracking and coupon management.

July 2, 2023

This guy named Karlo is super helpful. He replies super fast and follows up right away. thank you for being so kind and helpful. You should give him a raise.

Flare Apparel
Philippines
24 days using the app
July 6, 2023

A top-notch application for collecting emails and running gamified marketing campaigns + very good communication with company staff :) I look forward to working with you again in the future

Free Vibes
France
8 days using the app
June 30, 2023

If you want to have amazing support and also a laugh, install this app haha.
Love the team, love the enthusiasm, app is working great with many customizable options and features.
5/5

Magnus Watch
Netherlands
7 days using the app
June 16, 2023

Had a very nice experience with their supporting team that gives immediate assistance, and special credits to (KARLO) for his rocket response. :)

Day One Performance
Australia
23 days using the app
July 9, 2023

easy setup and integration. instant results. got 10 new subscribers in less than 24 hours. would recommend.

Flower Child Loc Care LLC
United States
About 17 hours using the app
March 18, 2024

Prodotto affidabile, Assistenza Clienti incredibile, rapida ed efficace!

Skön Cosmetics
Italy
14 minutes using the app
September 13, 2023

Solved as fast as possible!

xilechile
Mexico
8 days using the app
June 21, 2023

Nel suo genera la migliore che ho provato, ottima l'integrazione con Klaviyo e il discount code injection, il cliente non deve neanche digitare il codice. Anche l'assistenza molto buona. Insomma se vi serve un app del genere installate questa.

Bijondo
Italy
21 days using the app
May 25, 2017

Amazing customer support!! Very fast responses and answered all questions.

Party Pants Usa
United States
Almost 7 years using the app
Edited October 15, 2017

Good app - I would recommend this as an excellent app that collects emails without pain for the customer. ( I state on my Wheelio that emails are for a limited specific purpose of giving gifts & to collect names/emails for my future Kickstarter campaign. I assure my customers that they will not be 'email stalked') I don't know what impact this has on my collection rate.
It took a lot of time & many back & forth emails to the app developer for four months before I finally got the app working. Up until it was working properly (so that my customers could access the discounts) I had collected 92 emails at a 7% conversion rate, but not even one person took up my Wheelio offers! Upon investigation I found that when I created my own codes in Shopify & copied &
pasted them into Wheelio - as I thought I was supposed to do (there was some miscommunication somewhere) - the Shopify platform did not recognize them. I now know that I cannot create my own codes. I must use only Shopify ' generated' codes that are strings of 12 letters & numbers. My customers will now be able to put them properly into the system & get their discounts or free items.
I have Shopify generate the codes by going into Shopify admin to 'Create Discount Code' and then clicking on "Generate Code" & then a 12 digit/letter code appears.
I just got my Wheelio working properly one day ago. I notice I have added 9 more emails to my list since then, however I am still waiting for my first customer to take up a discount.

Killer Comfort Heels
Canada
Over 6 years using the app