Reviews (462)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for significantly boosting conversion rates, particularly in improving cold traffic conversions, email sign-ups, and sales. It excels in collecting large volumes of emails, enhancing email marketing efforts. The app features gamified elements like a spin-to-win wheel and offers extensive customization options to align with specific branding and marketing needs. Integration with tools like Klaviyo further boosts its campaign effectiveness. Ease of installation and reliable performance are key benefits, alongside exceptional customer support. Support staff, including Karlo and Marko, are noted for their responsiveness and helpfulness, even with third-party app conflicts and customization requests, and are available across various time zones.

July 4, 2023

This app has been a great tool to help us give interesting promos to our customers, and also get more email subscribers! There are various games our customers can play, and the best part is that you can use different preset themes for various holidays throughout the year, plus add your logo and message to customize the games. Highly recommend!

Darkest Fox
United States
About 4 years using the app
IT Trading d.o.o. replied July 4, 2023

Life is easy when we have the best customers!

Edited July 2, 2021

Incredible app with incredible results. definitely a no-brainier to install - Sam from the support team was incredibly helpful.

Kewlioo
United States
About 4 years using the app
October 13, 2018

When we discovered this App, we thought it was really genius and had really high hopes!
Unfortunately, we had to quickly contact support regarding a horrifying bug with the software on iPhones: on any version of iOS, its blocks completely the entire site and won't let a user insert its email because of a faulty input.
When we contacted support first, they told us that it was only on a specific version on iOS. After checking on 5 other iPhones, including an iPhone X, I can tell you that this problem exists on EVERY iPhone and iOS version we tested.
We expect them to correct this problem, but in the meantime we can't afford to block 80% of our mobile-incoming traffic.

MatchaBotanicals
Switzerland
Almost 4 years using the app
IT Trading d.o.o. replied November 17, 2020

Hi,

I just want to clear up this, since it was a FB messenger issue with our partner, Recart. The issue was long resolved and Wheelio works great on all iOS and other browsers.

Have a great day,
Karlo

Edited February 3, 2021

Was a bit put out that I had to set up a new campaign to have the latest version of Wheelio active on my store but I'm glad I did. Wheelio2 is awesome, easy to set up and the look and feel of the App is much better than the older version. Sam at Wheelio was super helpful with the new set up. I think it will convert better also!

Éire In My Blood
Spain
Over 3 years using the app
March 11, 2017

I think this app is fabulous! First day i set it up i collected over 50 emails!

Keeko
Australia
Over 3 years using the app
February 9, 2023

Awesome customer service! They assisted me on issues from a partner app even though it's outside their scope of service.

High Street Beast
Hong Kong SAR
Over 3 years using the app
July 1, 2022

The dev team was quick and helpful in editing a small part of the app for us. The customer support team continues to be responsive and easy to work with.

La Matera
United States
Over 3 years using the app
August 22, 2017

Excellent app. Has helped us go from low conversions on the shopify website to extremely high conversion rates almost instantly. A must have.

Advanced Mixology
United States
Over 3 years using the app
February 9, 2017

One of the best apps on the market currently. We have captured a tons of new emails and also boosted our sales. If you are serious about your ecommerce business make sure you get this app!

Smilingpawspets
United States
Over 3 years using the app
March 22, 2021

Excellent application, drastically increases mail retrieval and conversion rate.
The pop-up is really customizable.
The support is very responsive and very friendly, they helped me to customize the wheel even more.
I recommend this application 100%.

Esprit Serpent
France
Over 3 years using the app