Overall rating Based on 443 reviews
Really enjoying the app, it has inreased our conversion rate quite a lot.
The customer service is doing a great job as well always there ready to help
I am not being able to change other text fields to my language so the experience is not complete for my customers. Not being able to collect messenger optins don't know why. But I like it
Really love this app. Helped us capture valuable information from current and new customers. I would love to have more spin themes.
This app makes my website look good and i can collect emails in a cool way. Defo recommend this for all stores
My Store General
Still setting up my store and a mentor suggested Wheelio. So far I think the concept is wonderful! And I'm sure it will be a great addition to my store and customers!
Update: Wheelio, what you just said makes absolutely jack sense. You cannot just 'upload to an email service' without names and other information which WAS CAPTURED and NOT include in the CSV.
After a year and a half of using Wheelio, I wanted to take all the emails collected, but turns out what they give you doesn't even work, you cannot import the contacts into Shopify. Trash app, really angry at this, over 2.5k emails gone in the wind.
Thank you for the review. Our app captures emails and the emails are saved either in our database, pushed to an actual email service (which Shopify is not) or can be exported as a .csv file (all the emails are saved inside) and can we imported to any service on the planet that uses imports. True, you can import it to any service without editing the file, which is logical, since every service uses its own formatting. But the changes are usually naming the columns in the file and take around 1 minute to do.
Im sorry you feel this way, but your emails are safe and sound. Since you are an agency, Im sure you have someone that is familiar with .csv or .xml files and you can send them or save them wherever you want.
Hope this helps you out.
UPDATED to help the customer understand: You were never on the PRO version of Wheelio, which collects the names and other fields, so you were not collecting that data. We have in app support chat and if you have/had any more questions, we would have help you out. Also, email services let you import raw email data, since all basic opt ins collect only email addresses and not names.
You never contacted out support, our team would have helped you in any way you needed. Sorry you feel this way...
Have a great day,
brings in that $$ high conversion rates
Violate The Dress Code
One of the most successful apps we've ever installed! The exit intent pop-up ends up getting us many potentially bounced customers.
I've just setup this app with AWESOME customer support from Sam to get it to match my store branding. Looking forward to seeing how it helps me improve my opt-ins and integrates with cart abandonment outreach on Facebook.
I notice there are a few wheel templates, and I wonder if you can make more so we can use it more effectively.