Reviews (470)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to significantly boost conversion rates, with some reporting up to a 30% increase. It excels in collecting emails quickly, enhancing email marketing efforts through gamified campaigns that engage customers. The app is easy to set up, integrates seamlessly with Shopify, and offers extensive customization to align with brand aesthetics. It includes interactive features and preset themes for seasonal marketing, operates reliably without affecting site performance, and works well with other tools like Klaviyo. Support is frequently praised for being responsive and helpful, with team members like Karlo and Marko noted for their effective assistance.

October 22, 2024

Seems like a great app to push conversions and sales, already seen results in a short amount of time!

by devine co
Australia
About 1 hour using the app
June 25, 2024

HORRIBLE! The worst customer service of any app i use! First off, this is a PAID app so you would expect great customer service. I get way better customer service from free apps I use(usually reply within 10 mins)... 2 days now trying to chat with them for help. They "seen" my messages, and still no response.

Howah Originals
Canada
3 months using the app
IT Trading d.o.o. replied June 26, 2024

Hi there, I have used multiple emails to get in touch but i get no response.

October 10, 2024

So far I am loving it!

Women Who Lift Weights
Canada
2 days using the app
September 30, 2024

excelente

mindnutritioncl
Chile
9 months using the app
July 11, 2024

Karl has an attitude problem. I merely wanted to change the background segments of the wheel to my own images. Karl said this is not possible, the file sizes being uploaded was causing problems and slowing the app down so it was disabled. I merely suggested that a maximum file size limit be added to prevent this from happening. Karl said it cannot be done we get 100s of people asking. I responded saying if so many people want these features why do you not cater to these people? He told me that since I know so much about what his app needs why dont i build one myself!! Serious attitude problem. Wow.

POKEMAD LIMITED
United Kingdom
About 4 hours using the app
IT Trading d.o.o. replied July 12, 2024

Thank you for bringing this matter to our attention. We sincerely apologize for the unacceptable behavior you experienced. Please be assured that we are taking your feedback very seriously and will be addressing this issue promptly and will resolve this directly with our employee.

Is there anything we can do for you, to help with this unacceptable behavior and somehow make this a nice experience for you?

Thank you

August 5, 2024

That is great!

Lasfit®
United States
3 months using the app
April 12, 2024

Karlo was extremely helpful, patient and professional. His knowledge helped me successfully address my issue.

The Pooter - Fart Like a Man.
United States
Almost 6 years using the app
May 16, 2024

excellent service. helped us with all our problems.
highly recommended

KITTINIS
Germany
5 months using the app
May 21, 2024

Great app for gaining email addresses and rewarding customers, great conversion at a great ROI.

Twinings
United Kingdom
Over 2 years using the app
April 24, 2024

This is the best app with excellent support. It shows a conversion rate of about 5% from cold traffic.

Boost Surfing
United States
8 months using the app