B2B Wholesale Club , 737 reviews

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its advanced pricing management, easy-to-use interface, and smooth Shopify POS integration. Its ability to apply tag-specific discounts is particularly beneficial. The app is known for not causing website slowdowns and offers a 30-day free trial. Customer service, especially representatives Kay, Paige, Alex, and Jack, is commended for their prompt and efficient responses. However, some merchants find the lack of multi-currency support limiting for international businesses.

August 17, 2020

Works well and great customer service where there were issues. Allows us to serve wholesale customers without opening a second store.

The Spirit Merchant
United Kingdom
Over 1 year using the app
October 27, 2018

Great app and great support from the team! Everything seems to work perfectly with my website and resolves all my needs

Emballages Dura-Pak
Canada
Over 1 year using the app
April 26, 2019

The app is great, but what I appreciate even more is the support. They are very responsive, helpful and positive. We've had a few glitches getting it to work just right for our customers and the developers have always jumped right on to fix any problems we have.

Laced Hair
United States
Over 1 year using the app
October 17, 2021

Staff are efficient and lovely to work with.
App works great and covers all basis that we need in a wholesale app :)

JustResin
Australia
Over 1 year using the app
Orbit replied October 18, 2021

Thank you for the review! - Emily, Support Lead

March 13, 2023

Works Great! Very seamless. Very good customer service/tech support. We had a small bug, Orbit replied and fixed the issue over the weekend!

Heatgene
United States
Over 1 year using the app
Orbit replied March 14, 2023

Thanks for this review! I'm happy you had a good experience :) - Emily, Head of Support

March 31, 2022

Delighted with the ability of the app, it runs really well and the support is top-class. Thanks guys!

Pit Putty Trade (UK)
United Kingdom
Over 1 year using the app
Orbit replied April 8, 2022

Thanks so much for the review!! - Emily, Support Lead

December 22, 2020

Have not used the app yet but the setup went smooth thx to Sara ! In trials all seem to work as intended and this should give our business a nice boost :). Thx team Wholesale !

Grounded BMX
Belgium
Over 1 year using the app
August 30, 2020

The Wholesale Club offer great support and go above and beyond to help make sure the app is working correctly in your Shopify theme correctly.

Bramble & Hedge
Australia
Over 1 year using the app
September 17, 2020

Great app, I was happy to find that they are the same company who created my theme, so there was no integration issue that you might find in other apps.

Velocity Shop
United States
Over 1 year using the app
June 21, 2022

Love this this app. Makes it very easy to exclude the customers we need to exclude in each facet of our wholesale change. Support is very fast and helpful.

Coffee Beanery for Business
United States
Over 1 year using the app
Orbit replied June 21, 2022

I'm glad to hear the app has been so helpful to you!! - Emily, Support Lead