B2B Wholesale Club , 735 reviews

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its advanced pricing management, easy-to-use interface, and smooth Shopify POS integration. Its ability to apply tag-specific discounts is particularly beneficial. The app is known for not causing website slowdowns and offers a 30-day free trial. Customer service, especially representatives Kay, Paige, Alex, and Jack, is commended for their prompt and efficient responses. However, some merchants find the lack of multi-currency support limiting for international businesses.

October 17, 2021

Staff are efficient and lovely to work with.
App works great and covers all basis that we need in a wholesale app :)

JustResin
Australia
Over 1 year using the app
Orbit replied October 18, 2021

Thank you for the review! - Emily, Support Lead

March 13, 2023

Works Great! Very seamless. Very good customer service/tech support. We had a small bug, Orbit replied and fixed the issue over the weekend!

Heatgene
United States
Over 1 year using the app
Orbit replied March 14, 2023

Thanks for this review! I'm happy you had a good experience :) - Emily, Head of Support

October 11, 2016

A pleasure to work with...
They respond almost immediately and they deliver results
I wish we would have found them sooner!

Spencer Cormier6583
United States
Over 1 year using the app
Edited August 6, 2017

Fantastic app - it has streamlined how we can offer both retail and wholesale on our main shop. Support was quick and helpful. We've been using this for over 6 months and are thrilled.

Thepennypaperco
Canada
Over 1 year using the app
September 7, 2015

I analyzed the other apps available and I am using this app in conjunction with their membership app, so that I am also able to customise differing discounts per collection, for our community- both online and in our store.

This works with our Shopify POS on iPad, and operationally what it means is my staff, don't need to check who's a member and who's not, if they are, the discounts will be automagically calculated for them when the membership/ wholesale discount is just before check out.

Online, it works wonderfully- I am now able to hold a private sale, ( yes, you heard me right) where our non members will not be able to see the prices or products on that collection.

The best part of this app/ combination of 2 apps is = excellent support. If you need something customised, it can be done, and Marius helped me with all of it.
So if you're overthinking about this app ( like I was in the beginning) just GO FOR IT. Because there is support and you can get quick and real feedback from the developer, so you can make decisions for your business quick and get this app implemented quick as well.

This review is also posted on the Membership App, as I am using both, and would like to give Supple Apps a Huge Thumbs up for their help.

Fullcirclesg
Singapore
Over 1 year using the app
August 24, 2015

Best customer service of any app so far. If you debating between this and Bold CSP, choose this.

Retro Active Smoke Shop
United States
Over 1 year using the app
September 28, 2017

Makes life so much easier. Great application that just always works

Magic White Board Sa
South Africa
Over 1 year using the app
May 1, 2017

The app gives us great flexibility in terms of creating different discount tags, custom minimums and now with the improved Custom Edit Prices feature it makes it really easy to go in and edit pricing. Very prompt and responsive customer service from Supple.

Nandj
Australia
Over 1 year using the app
March 31, 2022

Delighted with the ability of the app, it runs really well and the support is top-class. Thanks guys!

Pit Putty Trade (UK)
United Kingdom
Over 1 year using the app
Orbit replied April 8, 2022

Thanks so much for the review!! - Emily, Support Lead

December 22, 2020

Have not used the app yet but the setup went smooth thx to Sara ! In trials all seem to work as intended and this should give our business a nice boost :). Thx team Wholesale !

Grounded BMX
Belgium
Over 1 year using the app