B2B Wholesale Club , 734 reviews

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its advanced pricing management, easy-to-use interface, and smooth Shopify POS integration. Its ability to apply tag-specific discounts is particularly beneficial. The app is known for not causing website slowdowns and offers a 30-day free trial. Customer service, especially representatives Kay, Paige, Alex, and Jack, is commended for their prompt and efficient responses. However, some merchants find the lack of multi-currency support limiting for international businesses.

February 17, 2022

Excellent app and outstanding service! We are using this app since 1 year and we recommend this app!

teewerk.ch
Switzerland
About 1 year using the app
Orbit replied February 24, 2022

Thank you so much!! - Emily, Support Lead

May 9, 2022

LRS uses this app to help make our distributor purchase experience much smoother. This app works wonderfully. We did have some issues when we first installed and injected code into our theme 'Venue' but tech support from Orbit was on it! Had us fully up and running with working code fixes same day. Big thanks to the Orbit team. 10 out of 10, would recommend.

LONG RIDE SHIELDS
United States
About 1 year using the app
Orbit replied May 10, 2022

Thank you for the detailed review!! I'm so glad to hear you had such a positive experience :) - Emily, Support Lead

November 30, 2016

The team at Supple have been amazing at helping us out with our customer portal. They're quick to respond, clear and very helpful with our custom queries. We use their filter app as well and have had the same service. Big thumbs up from us.

Designbythem
Australia
About 1 year using the app
May 6, 2020

Great app. Does what's expected. Would like to see more options for quick-order form customization. Really fantastic customer support. Helped us get up and running fast and continued support as we implemented new features.

ORI Bags and Backpacks
United States
About 1 year using the app
March 8, 2021

using this app over 1 year. Love it and makes it easy for my wholesale customers to see WS prices. Also great to organize my ws vs retail customers . Support is very good and responsive by developers

Elizabeth Burry Design
Canada
About 1 year using the app
March 27, 2021

Awesome function and perfect support. Really easy setup. Highly recommended to new users with tier price

Xvape NZ
New Zealand
About 1 year using the app
June 18, 2020

Wholesale Club has done exactly what we wanted. It allows us to offer discounts by collection and also offer custom pricing for certain key products. Easy and straight forward to use and maintain. Rob and his team have been a great help when we have had any questions.

Delta Scientific
Canada
About 1 year using the app
Edited May 18, 2021

Support have been excellent getting this integrated and ready for us to use, looking forward to the wholesale orders popping up! They explained things clearly and tweaked some bits to make it match 'our style'. Thanks Emily & Rob!

The Juniper Club Store
United Kingdom
About 1 year using the app
Edited March 20, 2023

This is the third time we have used their customer service and they were very quick to respond and fix an issue for us. Not sure if we have had such a good response with any other app service team we have used. If customer service is high on your list when it comes to using a specific app, this team does a VERY good job.

GF Pet.us
United States
About 1 year using the app
Orbit replied March 30, 2022

Woohoo!! I'm so glad to hear you had a good experience. Thanks for sharing :) - Emily, Support Lead

March 21, 2022

This app is very simple to use. During set up I had some questions and the customer support was quick to respond and very helpful. Even months later they continue to offer great service.

Erem
United States
About 1 year using the app
Orbit replied March 21, 2022

Thank you for sharing! Happy to hear you had a positive experience :) - Emily, Support Lead