B2B Wholesale Club , 734 reviews

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its advanced pricing management, easy-to-use interface, and smooth Shopify POS integration. Its ability to apply tag-specific discounts is particularly beneficial. The app is known for not causing website slowdowns and offers a 30-day free trial. Customer service, especially representatives Kay, Paige, Alex, and Jack, is commended for their prompt and efficient responses. However, some merchants find the lack of multi-currency support limiting for international businesses.

February 21, 2019

Excellent support rom start to finish. Made a request for an addition to the app which was accommodated without issue. In fact every interaction with support was very friendly and efficient, so can completely recommend.

Apparel Fresh Wholesale
United Kingdom
About 1 year using the app
March 7, 2016

We were looking for an app to use for our wholesale accounts and I'm glad we found this one! It has given us no problems so far, and very easy to use. Would definitely recommend it!

Drops Of Joy Jewelry
United States
About 1 year using the app
March 25, 2022

Wholesale is crazy!
The app is super easy to implement, the guides are very clear and the support (in English) responds promptly to any doubt. After I made a mistake (I mistyped the discount tag in some customer accounts, so they couldn't see their wholesale prices), I contacted Pixel Union for support and not only did they fix the problem quickly, but they even provided me with screen recordings of what they did on my site to help me understand where I went wrong (for free). I recommend Wholesale wholeheartedly! <3

pelletteriabartolozzi
Italy
About 1 year using the app
Orbit replied March 25, 2022

Aw! Thank you so much for this glowing review!! I really appreciate you taking the time to share your positive experience. Thank you! - Emily, Support Lead

September 25, 2017

Not only is this a terrific little app packed full of features that we couldn't live without, it is also backed up by superb customer service - fast response, friendly, helpful advice (even when I'm being a numpty!) This company is what all app developers should aspire to be like - they deliver the best work they can and not just what's enough. Thank you, every pound we spend on this app is paid back many fold by the fantastic features allowing us to run our store the way we want to. I'm a very harsh critic but on this occasion I really don't have anything negative to say!

Wema Uk
United Kingdom
About 1 year using the app
January 29, 2017

Awesome support, easy to use interface and no fuss installation - what is not to like? Creates a unified customer journey that does alienate either customer type. I have tried the other wholesale apps and this is simply the way forward!

Zari Pure Pleasure
South Africa
About 1 year using the app
March 3, 2021

Very good app, works great with POS and draft orders too. Also allow me to do separate discount based on the product, very usable when using different wholesale discounts.

Melsfit
Switzerland
About 1 year using the app
November 9, 2020

Wholesaler app is very user friendly
Very easy to set-up.
Issues have been resolved.
Had an excellent customer service so far.

SAZZU
Canada
About 1 year using the app
February 28, 2023

Excellent product, ive been using it for a year now, and the support is incredible, it seems difficult to manage but with the support its easy, kay is the best, was able to fix one issue in less than 1 hour.

Super Anime Store
United States
About 1 year using the app
Orbit replied March 1, 2023

Thanks so much for this review, I'll be sharing this feedback with Kay! - Emily, Head of Support

July 10, 2015

Really great app, nice implementation with the use of coupon instead of product variants.
Some limitations (price roundings) but they are already working to improve that.
Support is really responsive and friendly.
Best wholesale pricing app!

Tdmjackline
Switzerland
About 1 year using the app
February 22, 2017

Really good app. The support is fast and efficient. I will recommend it for sure.

Rsvp Paris
France
About 1 year using the app