B2B Wholesale Club , 735 reviews

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its advanced pricing management, easy-to-use interface, and smooth Shopify POS integration. Its ability to apply tag-specific discounts is particularly beneficial. The app is known for not causing website slowdowns and offers a 30-day free trial. Customer service, especially representatives Kay, Paige, Alex, and Jack, is commended for their prompt and efficient responses. However, some merchants find the lack of multi-currency support limiting for international businesses.

February 6, 2024

Great onboarding experience. Kay helped me understand some best practices for our theme and was very communicative throughout the process. Great support goes a long way. We’re excited to add this app to our stack!

Code 1 Supply
United States
3 days using the app
Orbit replied February 8, 2024

Thanks for leaving this review! Will definitely be sharing this feedback with Kay :) - Emily, Head of Support

March 21, 2024

We did not choose to go with this app, but the technical support we received (after uninstalling) was 5*****. Thank you for being a professional company!

Tire Supply Network
United States
1 day using the app
Orbit replied March 22, 2024

I'm sad to hear the app didn't work out for you, but really appreciate this review of our support! Thank you so much!! - Emily, Head of Support

January 16, 2024

Kay and their customer service support team is fast and reliable in resolving issues we faced with the app.

Simply Toys
Singapore
Almost 4 years using the app
Orbit replied January 17, 2024

We appreciate you sharing this feedback! - Emily, Head of Support

December 23, 2023

Mind blowing customer support! The team helped us solve a number of issues even though they not were caused by the app it self.
Highly recommended supplier of apps :)

Orbit is a safe and sound supplier of apps, and really commits to make sure their customers get all the help they need.

Frivannsliv
Norway
4 months using the app
Orbit replied January 3, 2024

This is so nice to hear, I appreciate you sharing it with us! Happy New Year :) - Emily, Head of Support

December 14, 2023

This app is great for automatically discounting for your wholesale customers! Customer service is great across both apps we are using in our store.

Karen Pryor Clicker Training
United States
Almost 8 years using the app
Orbit replied January 3, 2024

Thank you!! - Emily, Head of Support

February 2, 2024

Great support- app is working well for my needs

Polka Dot Teapot Designs
United Kingdom
About 1 month using the app
Orbit replied February 5, 2024

I'm so glad to hear this, thanks for sharing!! - Emily, Head of Support

February 12, 2024

Great app for wholesale pricing. Amazing service! responsive and quick

Hollander Fusing Center
United States
2 months using the app
Orbit replied February 14, 2024

Wow thank you!! Glad to hear it :) - Emily, Head of Support

January 18, 2024

Incredible customer service. Highly recommend

Mother SPF
Australia
11 months using the app
Orbit replied January 23, 2024

I really appreciate you saying this, thank you! - Emily, Head of Support

November 28, 2023

Kay was fantastic in answering my questions, and going out of her way to help me export, upload, and fix issues.

WWW.GABEE.COM.AU
Australia
Over 5 years using the app
Orbit replied December 1, 2023

Thank you very much! - Emily

November 10, 2023

The customer service is excellent. Paige has helped us numerous times with coding a few tricky spots in our theme. The app works extremely well and there are no issues. The developers are constantly improving the app to make it a better experience for the end user. We are very happy to be a long-time customer for B2B Wholesale Club. 5-Stars and highly recommend this app!

Warranty Killer Performance
United States
Over 6 years using the app
Orbit replied November 14, 2023

I'm so glad to hear you've had such a great experience!! Thank you for sharing! Will pass this feedback along to Paige :) - Emily