B2B Wholesale Club , 735 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its advanced pricing management, easy-to-use interface, and smooth Shopify POS integration. Its ability to apply tag-specific discounts is particularly beneficial. The app is known for not causing website slowdowns and offers a 30-day free trial. Customer service, especially representatives Kay, Paige, Alex, and Jack, is commended for their prompt and efficient responses. However, some merchants find the lack of multi-currency support limiting for international businesses.
Refine
-
By rating
Excellent customer support; app is extremely easy to use.
I tried a different wholesale before checking out Supple's- it didn't work at all! Impacted my site's load time, and it totally screwed up my back end. I had to waste a whole day manually deleting unwanted product variants. They also charged me a huge fee to install liquid code!
Since I have already been using Supple's Collection Filter app for 2+ years, I decided to try their wholesale app. No fee for the first liquid code installation! No added product variants. WAY easier to use- products sync in under 4 minutes. Fast, informative response from their dev team, and no annoying instruction videos to watch (seriously can't stand those). It works. Can't wait to finally launch my wholesale program.
Paige and her team have been amazing helping us every step of the way getting the app set up to work for us and our theme. We've reached out to them several times and they got the work done fast. Having this app on our site has drastically improved our wholesale conversions. Thank you!
It takes a little while for them to add the code to a custom theme that is not immediately supported by their app. But once they finish setting it up for you, everything becomes easier to manage and give your customers custom prices without having to move virtual mountains. Would definitely recommend to other online store developers to implement on their websites
I really appreciate this feedback, thank you for sharing! - Emily, Support Lead
The app is easy to use and does everything we need. Appreciate the helpful online guides and video tutorials. Whenever we have any difficulties we always receive excellent customer support with extremely fast response times from Kay.
Thank you for sharing your experience! It's great to hear that our documentation and videos have been helpful. I will pass this feedback along to Kay! - Emily, Support Lead
Supple App is the perfect solution to our problem. We needed something that allowed us to give different retailers access to our products at different pricing tiers and Supple Wholesale makes this possible. The customer service is EXCELLENT! They are always very fast to respond to our questions and setting the app up was a breeze!
Marius, our admin support, had been really prompt in responses, and effective in getting things resolved!
Am a happy customer of SuppleApp!
- Daniel, Singapore
Top service! And fantastic app. Its worth its money just for the service, but the app itself is doing everything i needed and more!
Wow! After using Wholesale Gorilla then switching to Wholesale Club?? Wholesale Club was very helpful. and available.
Wow I'm so glad to hear this! Thanks for the glowing review :) - Emily, Head of Support
Great app! We specify pricing for 3 different types of clients per product, many with variants. App is easy to use and the support is great. Highly recommend.