B2B Wholesale Club , 735 reviews

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its advanced pricing management, easy-to-use interface, and smooth Shopify POS integration. Its ability to apply tag-specific discounts is particularly beneficial. The app is known for not causing website slowdowns and offers a 30-day free trial. Customer service, especially representatives Kay, Paige, Alex, and Jack, is commended for their prompt and efficient responses. However, some merchants find the lack of multi-currency support limiting for international businesses.

October 27, 2022

Had some glitch because we were using other apps but the support was very helpful in solving the problems

baci+
Canada
7 months using the app
Orbit replied November 2, 2022

I'm glad to hear everything is sorted out for you now! - Emily, Head of Support

October 24, 2017

Went through many different people and we love them.
Great customer support.
App works as promised.
No problems.

Simplyearth
United States
7 months using the app
Edited January 14, 2019

Great support! We had a small issue with our theme and the app integration but it was solved really fast. Declan is always very helpful

Aire LIbre Latam
Mexico
6 months using the app
March 8, 2022

This is a great app with great support. We initially used their Net30 features and then added more features as the client requested. Their minimum order feature works well. Their support is very responsive. Highly recommend. Thanks!

JPRO Supplies
United States
6 months using the app
Orbit replied March 8, 2022

Thank you so much for this review!! - Emily, Support Lead

March 10, 2023

Excellent customer service. Very good support. Hope this app helps us achieve the wholesale goals. Great app.

Soothing Crystals
United States
6 months using the app
Orbit replied March 10, 2023

I am glad you like it so far! Thanks for sharing :) - Emily, Head of Support

April 20, 2017

Awesome app, and truly awesome service. Money well spent!

Glacier Peak Holistics
United States
6 months using the app
Edited January 17, 2023

The app works beautifully and all 3 times we required support the service was quick and efficient. We look forward to a long working relationship with the Wholesale Club team.

Art of the Tile
Canada
6 months using the app
Orbit replied November 23, 2022

Thank you for this great review!! I appreciate it :) - Emily, Head of Support

September 4, 2020

We couldn't be happier with Wholesale Club! The app was easy to install and configure. Their online support guide is really helpful, and when stuck in or in need of a custom solution, Emily at Pixel Union went above and beyond to make sure everything was configured to our needs. I couldn't be happier and 100% recommend choosing this app.

Nicole Brayden Gifts
United States
6 months using the app
July 27, 2020

The customer support has been amazing. The team have replied to my requests for help within 24 hours and even fixed up small bits of coding that I couldn't do myself. The plug-in does take a little bit of time to get your head around but it does everything that I need it to and it's the perfect option for offering wholesale to my customers without the need to set up a completely different platform.

Pili Pala Pieces
Australia
6 months using the app
November 22, 2015

This app works well, and the customer service is amazing. They are quick to reply to any questions or concerns. I had tried a few different apps in the past, and one of them messed up my website preventing me from being able to display variant options on my product pages. I mentioned it to the support team at Supple Apps, and even though it was caused by a different app from a different developer, the awesome support team at Supple Apps quickly identified the problem and fixed it.

That's just great customer service. I totally recommend their products and services. If I could give them more than 5 stars I would.

Nori Lights
United States
6 months using the app