B2B Wholesale Club , 720 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its comprehensive wholesale management features, including custom pricing and discount application. Its compatibility with other apps and themes, reliability, and cost-effectiveness are also appreciated. Many have found the support team to be responsive and skilled, often resolving issues quickly. The app also provides a 30-day free trial for functionality testing.
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Product works as described. The Support was fantastic and quickly resolved an issue we were having on our site.
Thank you so much!! - Emily, Head of Support
good app, customer support has gotten significantly better over the last year. keep up the good work.
Wow it means so much to me to hear this, thanks for noticing the hard work we've put into providing excellent customer service <3 - Emily, Head of Support
This app has always worked really well for us. We just changed themes and had some issues with the code. Their customer service teams and developers hopped right on it and had it fixed within the day.
Thank you so much for this review! I'm glad to hear everything has been working so well :) - Emily, Head of Support
I have received assistance today from Kay with some questions regarding functionality with B2B Wholesale Club. Her support was amazing and she was able to assist me easily and went over and above to fix my issues - truly appreciated. Thanks
I'm happy to hear this, thanks so much for sharing! - Emily, Head of Support
This app delivers as hoped - but a specific shout out to the live chat (Alex) who patiently walked thru the tagging process, how the app interacts with shopify, etc. Having an app that has a ton of functionality AND people to explain how to take full advantage is very much appreciated.
Thanks for leaving us this review!! - Emily, Head of Support
Jack was super great at helping us set up our new account including customizing it for our needs! Great set up experience.
great app and excellent customer support. Alex was quick and knowledgeable. I started the conversation one day, and finished it the next, it wasn't more than a minute before i had a live agent.
I'm so glad to hear chat was helpful to you! Thanks for sharing :) - Emily, Head of Support
This app has done exactly what I needed and more. It has features that seemingly anticipated my needs and when I had any issues while setting up, the chat support was incredibly quick to help. If you're looking for an alternative to Shopify Plus' wholesale features, this is it.
I'm so glad to hear your experience has been a positive one so far :) - Emily, Head of Support
I've used this app on multple storefronts to successfull solve the wholesale side of our retail shops without having to spend thousands on Shopify Plus. Recently had a small installation issue on a new storefront and Kay from support fielded and solved my issue quickly and attentively. I very much appreciate the timely responses and willingness to make sure things are working as intended.
Thank you so much for this positive review! I'm so glad you had such a good experience! - Emily, Head of Support
Support was great; the answers to my questions were direct and accurate. I did not have to waste time explaining myself.
We definitely aim to be as succinct as possible, I'm glad this resonates with you! Thanks for this review :) - Emily, Head of Support