B2B Wholesale Club , 737 reviews

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its advanced pricing management, easy-to-use interface, and smooth Shopify POS integration. Its ability to apply tag-specific discounts is particularly beneficial. The app is known for not causing website slowdowns and offers a 30-day free trial. Customer service, especially representatives Kay, Paige, Alex, and Jack, is commended for their prompt and efficient responses. However, some merchants find the lack of multi-currency support limiting for international businesses.

February 21, 2024

Fantastic app with even better support

Fivics USA
United States
About 2 years using the app
Orbit replied February 23, 2024

Thank you!! - Emily, Head of Support

March 4, 2024

Support is very helpful. Works as expected!

ALVIN Drafting, LLC
United States
Over 1 year using the app
Orbit replied March 6, 2024

Very glad to hear this! Thanks for leaving a review! - Emily, Head of Support

January 7, 2024

Great functionality! No changes required to the theme's liquid code. The app offers a couple features that even the other companies don't have. It works great and support is amazing. I had an issue related to my theme, not the app, and they were able to fix it quickly and even retain some features in the theme I wanted! Highly recommend!

Dude Candle
United States
About 2 months using the app
Orbit replied January 10, 2024

I'm so happy to hear this great review! Glad it's been working so well for you :) Thanks for sharing. - Emily, Head of Support

March 14, 2024

Jack was super great at helping us set up our new account including customizing it for our needs! Great set up experience.

Seed&SoilShop
United States
5 days using the app
Orbit replied March 19, 2024

Thank you for leaving this review! - Emily, Head of Support

March 21, 2024

We did not choose to go with this app, but the technical support we received (after uninstalling) was 5*****. Thank you for being a professional company!

Tire Supply Network
United States
1 day using the app
Orbit replied March 22, 2024

I'm sad to hear the app didn't work out for you, but really appreciate this review of our support! Thank you so much!! - Emily, Head of Support

February 12, 2024

Support was great; the answers to my questions were direct and accurate. I did not have to waste time explaining myself.

The Sprucery
United States
14 days using the app
Orbit replied February 14, 2024

We definitely aim to be as succinct as possible, I'm glad this resonates with you! Thanks for this review :) - Emily, Head of Support

January 16, 2024

Kay and their customer service support team is fast and reliable in resolving issues we faced with the app.

Simply Toys
Singapore
Almost 4 years using the app
Orbit replied January 17, 2024

We appreciate you sharing this feedback! - Emily, Head of Support

December 23, 2023

Mind blowing customer support! The team helped us solve a number of issues even though they not were caused by the app it self.
Highly recommended supplier of apps :)

Orbit is a safe and sound supplier of apps, and really commits to make sure their customers get all the help they need.

Frivannsliv
Norway
4 months using the app
Orbit replied January 3, 2024

This is so nice to hear, I appreciate you sharing it with us! Happy New Year :) - Emily, Head of Support

December 14, 2023

This app is great for automatically discounting for your wholesale customers! Customer service is great across both apps we are using in our store.

Karen Pryor Clicker Training
United States
Almost 8 years using the app
Orbit replied January 3, 2024

Thank you!! - Emily, Head of Support

February 2, 2024

Great support- app is working well for my needs

Polka Dot Teapot Designs
United Kingdom
About 1 month using the app
Orbit replied February 5, 2024

I'm so glad to hear this, thanks for sharing!! - Emily, Head of Support