Reviews (791)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage wholesale and retail operations on one platform, offering features like custom pricing for different customer groups, net payment terms, and quick order forms. They appreciate the detailed discount settings, additional fee options, and product visibility customization. The app's stability with complex pricing and large volumes, along with responsive and effective customer support, is also noted positively.

February 4, 2022

Awesome support from the Pixel Union team! Paige was super helpful getting things sorted out for us!

C3-Shop
United States
Over 4 years using the app
Orbit replied February 7, 2022

Amazing, glad to hear it! 🙌 - Emily, Support Lead

August 31, 2018

We rely heavily on this app for our dealers to purchase our products on our site at discounted prices. It's important for us to use this app because our products have so many variants as it is, we can't use other discount apps as it will easily double or triple our variant count to work. No thank you. That's a nightmare if you integrate with a third party inventory and shipping platform, such as StitchLabs or Ordoro.

Gunskins
United States
Over 4 years using the app
Edited October 7, 2022

Since our price structure is a bit complicated, I always feel reassured that the support team is quick to respond to my requests when I am uploading new pricing. James was super helpful!

Apothecary Products
United States
Over 4 years using the app
Orbit replied July 5, 2022

I am *SO* happy to hear this, thanks for sharing your positive experience! I will absolutely pass this feedback along to Kay! - Emily, Head of Support

June 29, 2016

We're a growing business working with a lot of businesses and the Wholesale App has been really helpful and been able to provide all the features we need.
The support and sales service is great, always been reactive and helpful.

The Soap Co
United Kingdom
Over 4 years using the app
May 15, 2019

Wholesale club has been amazing for us. The support team was super helpful and very responsive! I would highly recommend.

Modern Missionary
United States
Over 4 years using the app
December 28, 2018

Excellent app with excellent support. I cannot recommend these guy enough.
I was running around in circles other apps trying to find one that would work for me & these guys made it happen quickly. Thank you!!

Sea Dragon Studio
Hong Kong SAR
Over 4 years using the app
May 20, 2021

This app has helped transitioned us to handle both B2B and B2C business models, allowing us to maximize our sales while keeping it in-house. The team at Pixel Union is responsive, knowledgable, and intuitive to make sure that our issues are addressed properly.

Pirates Press Records
United States
Over 4 years using the app
April 1, 2016

So far so good! The app is incredibly simple to use, and I like how it doesn't create a variant for each product, which normally creates a big mess of things when you are manipulating large quantities of product info using spreadsheets. Setup was quick, and the support team has been super responsive. Only drawback I've found so far is that the program rounds the total discounted amount to a whole dollar amount at checkout, but it's definitely not a deal breaker. Would definitely recommend this product!

Aquablu Mosaics
United States
Over 4 years using the app
Edited December 10, 2020

This app has been great and I'm absolutely thrilled with the responsiveness of the Support Team. They usually get back to me within minutes - even on a weekend! Their app is also easily customizable and if you need further customization, for a small additional fee, they usually can add it with no problem at all. Highly recommend.

Fish Kiss
United States
Over 4 years using the app
March 27, 2017

Great app. Clean, simple and easy to use. For stores with multiple variants, or if you want to achieve product specific pricing, I highly recommend this app. Great customer service as well.

Munster Industries
Canada
Over 4 years using the app