Reviews (790)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage wholesale and retail operations on one platform, offering features like custom pricing for different customer groups, net payment terms, and quick order forms. They appreciate the detailed discount settings, additional fee options, and product visibility customization. The app's stability with complex pricing and large volumes, along with responsive and effective customer support, is also noted positively.

October 30, 2023

Great experience so far working with Wholesale Club app and with the Orbit team. App is easy to use and work well in the scope that we're looking for. The Orbit team is highly responsive and very helpful all the way. This app also works beautifully seamless through the Shopify POS environment. Recommended!

Silk Road Tea
Canada
About 2 years using the app
Orbit replied November 1, 2023

Thanks so much for this positive feedback! I love your Angelwater tea :) - Emily, Head of Support

April 24, 2017

Would give more stars if I could. Implementation is excellent and very flexible. It allows us to make a wholesale site from our normal site. Be careful of other wholesale apps as they create varients of the one product which gives you multiple lines and stock management becomes a nightmare. Also with variant solutions, if you use shopify with pinterest or any other app that feeds data it can send the discounted data to those sites.

We tried a lot of solutions before finally finding this one - it creates a discount rather than variant which makes life much more simple to control. On top, the customer service is EXCELLENT. Super efficient and very pleasant.

Tonicstudios
United Kingdom
About 2 years using the app
April 3, 2019

We have been using this app for a while now and it does perfectly what it's supposed to, we can highly recommend getting this app. Their support is quick and Declan is always extremely helpful. Thank you guys :)

Happy Go Ducky
Australia
About 2 years using the app
June 4, 2020

The Custom Prices extension was exactly what we needed. Very helpful support team. Helped iron on a few configuration problems. Fast response. Very happy.

Initially London
United Kingdom
About 2 years using the app
April 22, 2021

Great app to show wholesale prices to specific customer groups.
It is also the only wholesale app we found that works with the Shopify POS.
The setup is easy and if something doesn't work right away the support is great and very responsive.

Sportnahrung
Germany
About 2 years using the app
March 19, 2020

We've used this on a few client websites over the years to achieve the Wholesale functionality we need. The support team is ready to help and make this app work for you without the headache of understanding everything behind the scenes in Shopify that makes this work. It's easy!

Bio Innovations Pharmacal
United States
About 2 years using the app
February 15, 2017

We tried a few Wholesale Apps, but I must admit that this App byt Supple is by far the best. It has a super simple admin page, fast reply and fast setup by the costumer service - it's so key! Thanks a tons guys!

Nncph
Denmark
About 2 years using the app
November 28, 2016

Marius was really helpful and very professional. Works a treat on our new website www.strandedinternational.com

Stranded International
United Kingdom
About 2 years using the app
December 3, 2015

This app is awesome. Does not mess with variants, very easy to configure, the quick order form feature is great for wholesale customers so that they do not need to pick through items and add to cart...they will add this for an additional $40. Marius called me within an hour from overseas when I emailed a request to speak with someone about possibly purchasing. He graciously listened to my questions and addressed all my requirements....even added a feature that allowed me to hide a special buy 4 pack for retail customers that would have been inappropriate for my wholesale customers...for free...that is what I call customer service...:-)

Americaneliquidlab
United States
About 2 years using the app
February 2, 2018

This app helped us keep one catalogue for retail and wholesale sides. Needs some getting used to, but overall works fine.

Thesisbeauty
United States
About 2 years using the app