Reviews (791)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage wholesale and retail operations on one platform, offering features like custom pricing for different customer groups, net payment terms, and quick order forms. They appreciate the detailed discount settings, additional fee options, and product visibility customization. The app's stability with complex pricing and large volumes, along with responsive and effective customer support, is also noted positively.

January 29, 2021

Exactly what was needed to help scale our business. The excellent customer service team answers all of your questions in a timely manner.

Where Watermelons Grow
United States
9 months using the app
May 16, 2022

Great app for making a separate membership price list, without the hassle of using discount codes or a super expensive membership-app.

Mistore.se
Sweden
9 months using the app
Orbit replied May 18, 2022

I'm so happy to hear this, thanks for sharing your experience!! - Emily, Support Lead

March 16, 2023

Great App, nice features to fulfill exactly what we're looking for, especially the individual price setup, including both the %off and fixed discount for each SKU. I've been tried over 10 wholesale apps from other developers and this one is simply the best and perform function as described. Excellent supporting, both the CS and tech teams are well trained and responsive. Highly recommended.

Hong Kong
Hong Kong SAR
9 months using the app
Orbit replied March 17, 2023

This is such a nice review, I really appreciate you leaving this positive feedback! - Emily, Head of Support

March 1, 2023

Amazing app with all the B2B features covered with easy user interface and good customer support team.

B2B Holistique
India
9 months using the app
Orbit replied March 1, 2023

I appreciate the kind words, thanks for this review! - Emily, Head of Support

April 21, 2021

This app is exactly what I was looking for to provide my wholesale accounts with an easy system to re-order products. The customer service is 100%! James went above and beyond to help me with multiple things I had questions about. I HIGHLY recommend using this app if your looking to make things 10x easier for your wholesale accounts!

Wholesome Supplements
United States
9 months using the app
Edited December 19, 2018

This app performs well. Setting up the discounts was simple and my customers who receive the discounts haven't reported any issues to me save for one instance and the customer support communicated with me clearly and was able to have the issue resolved. I recommend the app if your Shopify store needs to offer different discounts and rates to specific customers. If there is any negative, and this was the issue that was resolved by customer service, is that this app will not work when customers checkout with paypal express through the cart, they must go through the checkout page in order for the app to work properly.

Snowbee USA
United States
9 months using the app
October 27, 2017

These guys are great!! Very helpful. I have limited computer skills and they have helped me tweak things over and over until they were just right.

Worth every penny!!!!

Chicago Candle Factory
United States
9 months using the app
April 21, 2016

Excellent app. While no solution is perfect so far, i like the way this app handles wholesale much better then others.

Solanki Ventures
New Zealand
8 months using the app
January 12, 2023

We still set up wholesale.
Kay solved our problem promptly and politely.
We are so satisfied so far.

THOUFUN
Japan
8 months using the app
Orbit replied January 12, 2023

I'm really glad to hear this! Will be passing along this feedback to Kay as well :) - Emily, Head of Support

March 14, 2023

This is a great product! Their support was able to help me a lot when I experienced an issue. The features are a bit limited for more complexity, however, for simple applications, it gets the job done!

FLKR LYTR
United States
8 months using the app
Orbit replied March 15, 2023

I appreciate the honesty in this review. Thanks for sharing it with us! - Emily, Head of Support