Reviews (782)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage complex pricing structures and multiple pricing tiers, crucial for handling diverse customer types and product groups. Key features include the ability to customize product visibility, apply discounts based on customer tags and collections, and hide specific products from retail customers. Merchants find the app user-friendly, noting its seamless integration with Shopify and straightforward setup. The app is known for its stable performance and regular updates, enhancing business operations. Customer support is particularly praised for being responsive and efficient, with support staff providing valuable assistance with custom code and quick troubleshooting via live chat and email. Merchants consider the app essential for optimizing their wholesale operations on Shopify.
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So far so good, this app works well with our theme and lets wholesalers see the prices they are paying throug our website in a clear and easy to understand manner.
This app has helped our wholesale needs, the customer service is quick and reliable, and would recommend it.
Feature wise the app is great, however, the lack of compatibility with Shop accounts is a massive drawback! We have reached out to support for an answer on whether this issue will be resolved and have had no response. Pretty disappointing because otherwise the app is great.
I'm sorry to hear you've been having trouble getting in touch! Looks like we responded to your message the same day you sent it. Can you check your spam folders? I've just sent you another email now as a follow-up. Hope to hear from you! - Emily, Head of Support
work well and very quick resoponse on questions. The cusomized pricing works reall well for our needs, and the product visibility feature works well too!
I'm glad to hear you've been pleased with our product visibility feature!! It means a lot to me to hear this positive feedback :) Thank you! - Emily, Head of Support
Alex is amazing - fixed my problem and found a couple of glitches that were also fixed. Such a relief to have someone on hand that knows what they're doing!!
Thank you so much for this review!! I'm happy to hear Alex was such a great help to you :) - Emily, Head of Support
This app has done exactly what I needed and more. It has features that seemingly anticipated my needs and when I had any issues while setting up, the chat support was incredibly quick to help. If you're looking for an alternative to Shopify Plus' wholesale features, this is it.
I'm so glad to hear your experience has been a positive one so far :) - Emily, Head of Support
It has taken some doing to get everything working properly, but Paige from Orbit help has been very helpful in shepherding coding fixes through the process. Hoping to launch tomorrow!
We especially like the ability to use Wholesale Club on POS.
Thank you so much for this review! I'll be sharing this feedback with Paige as well :) - Emily, Head of Support
This is a premium app. The best part is the support that comes with it. I ran into a few problems during set-up due to a paid theme I am using that uses complex Ajax cart functionality. When I contacted the support of the theme, they wouldn't help. The support of B2B Wholesale Club supported immediately and solved the issue as well as many others. I tried out a few other Wholesale apps. Nothing compared to this app. If you want to set up a wholesale online shop without paying for Shopify Plus, this is the best app you will find.
I am blown away by this review!! Thank you so much for the kind words! - Emily, Head of Support
Amazing support team that can help with anything you need. The app itself is also very good and does exactly what it says.
Aw I'm happy to hear we were able to help!! - Emily, Support Lead
We were having issues using the Customer Pricing app. This app is 100x better and exactly what we needed. We're constantly updating prices and inventory on a daily/automatic basis and this app makes that possible. GREAT SUPPORT as well!